Summary
Work History
Education
Skills
Certification
Timeline
Capstoneproject
Overview
BusinessAnalyst
POOJA VIRENDRA PATEL

POOJA VIRENDRA PATEL

Cape Breton,Canada

Summary

Detail-oriented and highly organized professional with over 10 years of combined experience as an Associate Dentist and Administrative Manager in healthcare settings. Recently completed a post-bachelor’s diploma in Healthcare Management from Cape Breton University (certificate expected May 2025). Proficient in leveraging healthcare knowledge, patient coordination, and administrative skills to ensure exceptional service and operational efficiency. Adaptable to new systems and committed to enhancing patient satisfaction and clinic productivity.

Work History

Associate Dentist and Administrative Manager

Dr. Indur Jaisinghani Dental Clinic
02.2012 - 12.2022
  • Provided comprehensive patient care while managing clinic operations, scheduling, and front-desk activities
  • Acted as a liaison between patients, staff, and healthcare providers to streamline communication and improve workflows
  • Oversaw patient record management using Practo, ensuring accuracy and confidentiality
  • Organized in-house workshops and meetings, supporting staff training and patient education
  • Implemented quality improvement initiatives and adhered to patient safety protocols

Clinic Coordinator

Tver State Medical Academy
11.2009 - 11.2011
  • Managed patient appointments, maintained medical records, and ensured regulatory compliance
  • Organized educational workshops for medical staff and students, fostering knowledge sharing
  • Facilitated interdepartmental communication to deliver seamless patient care

Administrative Intern

KLE’s Institute of Dental Sciences
03.2008 - 10.2008
  • Supported front-desk operations, including patient scheduling and document management
  • Assisted in maintaining patient safety protocols and quality assurance processes
  • Coordinated community outreach programs and patient education initiatives

Education

Post-Bachelor’s Diploma - Healthcare Management

Cape Breton University
Cape Breton, NS
05.2025

Skills

  • Office Administration
  • Patient Coordination
  • Healthcare Knowledge
  • Technology
  • Communication
  • Organization & Multitasking

Certification

  • Medical Terminology (completed as part of ongoing professional development)
  • FEMA Certifications: IS-100C, IS-120C, IS-200C, IS-1400, IS-5A (completed as part of ongoing coursework)
  • Post-Bachelor’s Diploma in Healthcare Management | Certificate expected 05/25

Timeline

Associate Dentist and Administrative Manager

Dr. Indur Jaisinghani Dental Clinic
02.2012 - 12.2022

Clinic Coordinator

Tver State Medical Academy
11.2009 - 11.2011

Administrative Intern

KLE’s Institute of Dental Sciences
03.2008 - 10.2008
  • Medical Terminology (completed as part of ongoing professional development)
  • FEMA Certifications: IS-100C, IS-120C, IS-200C, IS-1400, IS-5A (completed as part of ongoing coursework)
  • Post-Bachelor’s Diploma in Healthcare Management | Certificate expected 05/25

Post-Bachelor’s Diploma - Healthcare Management

Cape Breton University

Capstoneproject

Lifestyle Factors and Healthy Aging, Cape Breton University, Conducted a comprehensive literature review on dietary interventions, physical activity, and stress management. Utilized both quantitative and qualitative methodologies to analyze behavioral factors influencing health outcomes. Developed actionable insights into public health strategies for promoting longevity.

Overview

15
15
years of professional experience
1
1
Certificate
POOJA VIRENDRA PATEL