Pooja Tedla

State of Texas – Electronic Provider System (STEPS) Texas DFPS – Contracts & Grants Management System (CGMS) Texas Unified Licensure Information Portal (TULIP) Texas Higher Education Coordinating Board – Grant & Aid Processing Platform (GAPP) My Texas Future (MTF) Commonwealth of Virginia – VA NELA

Role: Senior Salesforce Engineer | Duration: 7 months

Enterprise SaaS platform supporting Medicaid Administrative Claiming (MAC), RMTS, and financial reporting.

Key Engineering Contributions

• Designed the initial Salesforce data model, including custom objects, relationships, validation rules, and field-level security.
• Built OmniStudio-driven workflows (OmniScripts and DataRaptors) to standardize end-to-end data processing.
• Developed UI-driven flows enforcing consistent data capture and reducing downstream data errors.
• Implemented secure real-time payment integrations, ensuring transactional integrity and compliance.
• Optimized Lead, Opportunity, and Product workflows following Salesforce performance best practices.
• Served as a core technical owner, setting platform standards and architectural direction.

Role: Senior Salesforce Engineer | Duration: 5 months

Key Engineering Contributions

• Engineered Conga CLM templates aligned with complex legal logic and dynamic contract structures.
• Built and maintained a centralized clause library enabling scalable document automation.
• Automated contract creation, approval routing, and document generation using Salesforce + Conga.
• Designed foundational Salesforce configuration including object models, permissions, and automation layers.
• Solved advanced automation challenges requiring deep understanding of Salesforce execution order.

Role: Senior Salesforce Engineer | Duration: 11 months

Large-scale licensing platform built on Salesforce Experience Cloud.

Key Engineering Contributions

• Re-architected the security model, shifting selective access from declarative sharing rules to Apex-managed logic for greater flexibility.
• Developed enhancements across LWC, Aura, Apex (Batch/Scheduled), Experience Cloud, and Flows.
• Built custom metadata–driven configurations, improving maintainability and reducing hard-coded logic.
• Owned production-critical fixes and high-priority incidents, ensuring system stability.
• Executed complex multi-org deployments using Flosum, managing dependencies across environments.

Role: Senior Salesforce Engineer | Duration: 15 months

Key Engineering Contributions

• Provided architectural input on component reuse, system consistency, and long-term scalability.
• Designed a reusable, modular Flow framework for grant application submissions across multiple programs.
• Led large-scale data migration (10,000+ records) including mapping, transformation, validation, and post-load verification.
• Delivered core platform features ahead of schedule, enabling rapid iterative releases.
• Acted as a go-to technical authority for platform behavior and configuration strategy.

Role: Salesforce Engineer | Duration: 3 months

Key Engineering Contributions

• Enhanced Lightning Web Components to improve performance and UI responsiveness.
• Redesigned Marketing Cloud journeys to optimize automated messaging and engagement timing.
• Managed full deployment cycles across multiple Salesforce environments.
• Authored detailed technical documentation covering component behavior and dependencies.

Role: Salesforce Engineer | Duration: 5 months

Key Engineering Contributions

• Delivered complex LWC-based UI enhancements improving licensing workflows.
• Built Apex controller logic supporting advanced client-side interactions.
• Provided implementation guidance for systems leveraging the GovConnect Accelerator.
• Trusted with complex development tasks requiring deep platform expertise.

• Built Salesforce solutions supporting payment processing, trust account management, onboarding, and compliance.
• Developed Apex, LWC, and Flows for transaction approvals and validation logic.
• Integrated Salesforce with internal banking systems for real-time financial data exchange.
• Managed secure CI/CD deployments using Copado, adhering to strict financial governance standards.

• Built UiPath-based RPA automations for high-volume, rule-driven workflows.
• Designed exception handling, logging, and monitoring frameworks for bot reliability.
• Integrated bots with Salesforce, email, Excel, and internal enterprise tools.
• Developed Salesforce enhancements to support RPA scalability (SOQL optimization, APIs, Flows).
• Performed Salesforce administration and environment management across Dev, QA, UAT, and Production, including user access, security configuration, and org health maintenance.
• Supported release management and deployments, coordinating metadata migrations, data refreshes, and post-release production support.