Pooja Sharma
Surrey,BC
Summary
Dynamic professional with a proven track record at Big Bazaar, adept in stock replenishment and maintaining exceptional customer relationships. Excelled in enhancing sales floor efficiency and training new staff, showcasing a strong work ethic and sales support expertise. Demonstrates a keen ability to manage inventory with precision, significantly improving product availability and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Overnight Associate
Big Bazaar
India, India
05.2023 - 08.2024
- Assisted in stocking shelves with merchandise from backroom inventory.
- Organized and maintained the sales floor by moving products around according to their categories.
- Worked closely with team members to ensure efficient workflow throughout shift.
- Checked expiration dates on food items before restocking shelves.
- Provided guidance and training to new employees when needed.
Front Desk Cashier
Smart Bazaar
India, India
03.2022 - 04.2023
- Maintained accurate cash register operations and balanced daily transactions.
- Processed customer payments using various payment methods such as credit cards, debit cards, checks and cash.
- Provided excellent customer service by responding to inquiries promptly and professionally.
- Handled customer complaints in a professional manner while resolving issues in an efficient manner.
Stocking Associate
Vishal Mega Mart
India, India
01.2021 - 02.2022
- Recorded quantity, type and value of materials or items received.
- Stocked shelves with newly arrived products.
- Inspected stock for damage or defects and reported issues to management.
- Organized storage areas for efficient use of space.
- Provided customer service by answering questions about product location, price and availability.
- Removed outdated products from shelves in accordance with company policy.
- Packed and unpacked items, checking breakables before stocking on shelves.
Education
MBA -
University Canada West
Vancouver, None10-2024
Bachelor of Commerce -
Punjabi University Patiala
Punjab India05-2017
High School Diploma -
Government Girls School
Punjab India04-2016
Skills
- Strong work ethic
- Sales support
- Stock replenishment
- Barcode scanning
- Stock rotation
- Stocking products
- Maintaining safety
- Customer relationship management
- Cashier support
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Overnight Associate
Big Bazaar
05.2023 - 08.2024
Front Desk Cashier
Smart Bazaar
03.2022 - 04.2023
Stocking Associate
Vishal Mega Mart
01.2021 - 02.2022
MBA -
University Canada West
Bachelor of Commerce -
Punjabi University Patiala
High School Diploma -
Government Girls School
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