Pooja Seth
Delhi
Summary
Results-driven professional with expertise in sales, recruitment, customer service, and content creation. Skilled in client management, business development, and strategic communication to drive growth and engagement. Results-driven professional with expertise in sales, recruitment, customer service, and content creation. Skilled in client management, business development, and strategic communication to drive growth and engagement. Versatile and results-driven professional with expertise in sales, recruitment, customer service, and content creation. Adept at client relationship management, business development, and strategic communication to drive success in competitive industries. Proven ability to lead teams, exceed sales targets, and craft engaging content while working in high-pressure environments. Strong adaptability, leadership, and problem-solving skills with a track record of delivering impactful results. Versatile professional with expertise in sales, recruitment, customer service, and content creation. Skilled in client relations, business development, and strategic communication to drive success in competitive industries. Dynamic and results-driven professional with expertise in sales, recruitment, customer service, and content creation. Skilled in driving revenue growth, managing client relationships, and crafting compelling content. Adept at working in high-pressure environments, leading teams, and leveraging strategic communication to deliver impactful results.
Overview
5
5
years of professional experience
Work History
Recruiter
Ctrace Solutions
10.2024 - Current
- Led full-cycle recruitment for a US-based company, hiring licensed nurses through targeted sourcing strategies
- Managed and maintained candidate databases, ensuring accuracy and efficiency in the hiring process
- Utilized multiple recruitment portals to streamline screening, interviewing, and onboarding processes
Senior Sales Manager
Go Sales
10.2023 - 12.2024
- Led and mentored a high-performing sales team, driving exceptional revenue growth
- Developed and executed strategic sales initiatives to maximize customer acquisition and retention
- Consistently exceeded sales targets, enhancing brand presence for Telus & Koodo services
Inside Sales & Marketing Representative
Loonie Times
04.2023 - 10.2023
- Conducted high-volume sales outreach, building strong relationships with USA and Canada-based clients
- Created and managed structured sales pipelines, ensuring smooth deal closures and client satisfaction
- Utilized multiple communication channels to engage, negotiate, and finalize sales effectively
Customer Service Executive
Amazon
09.2022 - 03.2023
- Delivered exceptional customer service to USA clients, resolving inquiries with efficiency and professionalism
- Achieved a promotion to account management due to strong problem-solving and customer relationship skills
- Adapted to high-pressure situations, ensuring client satisfaction while meeting performance targets
Senior Creative Writer
Pocket FM
01.2022 - 09.2022
- Developed engaging and culturally relevant scripts for USA-based audiences, ensuring high engagement rates
- Adapted storylines to align with American entertainment preferences while maintaining originality and authenticity
- Met tight deadlines while upholding creative excellence and audience appeal
Telecalling Intern
Cygnus
05.2021 - 07.2021
- Handled outbound and inbound calls, enhancing communication and persuasion skills
- Built resilience and adaptability while addressing customer inquiries and concerns
Content Development Intern
Newsroom Post
03.2021 - 05.2021
- Researched, wrote, and published blogs on current affairs and trending topics
- Developed voice-over scripts and assisted in digital content creation for online platforms
Content Writing Intern
Franchise Bazar
11.2020 - 03.2021
- Researched, wrote, and optimized blog content on various industry-related topics
- Enhanced SEO strategies and content marketing techniques to drive audience engagement
Print Media Intern
Vivekananda Institute of Professional Studies
06.2020 - 07.2020
- Conducted in-depth research and wrote articles on various journalism topics
- Compiled and presented a well-structured newsletter as part of the final project
Education
Diploma in Digital & Content Media Marketing -
York University
01.2024
Bachelor of Journalism & Mass Communication (B.J.M.C.) -
Vivekananda Institute of Professional Studies
01.2022
Diploma in Beauty Wellness and Nail Technician -
Orane International
01.2021
Senior Secondary (XII) -
National Victor Public School
01.2019
Secondary (X) -
National Victor Public School
01.2017
Skills
- Recruitment & Talent Acquisition
- Sales & Business Development
- Client Relationship Management
- Outbound & Inbound Sales
- Customer Service & Support
- Team Leadership & Training
- Business Communication (Verbal & Written)
- Content Writing, Editing & SEO Optimization
- Creative Writing & Scriptwriting
- Journalism & Digital Media
- Voiceover & Presentation
- Fashion Styling & Beauty Consulting
- Adaptability, Problem-Solving & Multitasking
- Sales & Marketing
Accomplishments
- Won 1st place at the international level in Odyssey of the Mind.
- Secured 2nd place at the national level in Odyssey of the Mind.
- Successfully led a high-performing sales team, achieving record-breaking sales targets at Go Sales.
Timeline
Recruiter
Ctrace Solutions
10.2024 - Current
Senior Sales Manager
Go Sales
10.2023 - 12.2024
Inside Sales & Marketing Representative
Loonie Times
04.2023 - 10.2023
Customer Service Executive
Amazon
09.2022 - 03.2023
Senior Creative Writer
Pocket FM
01.2022 - 09.2022
Telecalling Intern
Cygnus
05.2021 - 07.2021
Content Development Intern
Newsroom Post
03.2021 - 05.2021
Content Writing Intern
Franchise Bazar
11.2020 - 03.2021
Print Media Intern
Vivekananda Institute of Professional Studies
06.2020 - 07.2020
Bachelor of Journalism & Mass Communication (B.J.M.C.) -
Vivekananda Institute of Professional Studies
Diploma in Beauty Wellness and Nail Technician -
Orane International
Senior Secondary (XII) -
National Victor Public School
Secondary (X) -
National Victor Public School
Diploma in Digital & Content Media Marketing -
York University
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