Pooja Pooja
Tilbury,Canada
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
CIBC
10.2023 - Current
- Deal with customer with positive attitude.
- Make a payment on daily basis,pay register bills,withdraw,deposit,pay CRA
- make a draft,orders cheques,order debit cards,make an appointments
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Quality Inspector
Nature Fresh Farms
02.2023 - 07.2023
- Establish quality control in food production
- Implement and monitor the quality control procedures
- To ensure the safety and well-being of the consumers
- Check the sugar level of fruits of chooses randomly samples
- Report submits to supervisor at the end of the shift
- Record data in log book.
Quality Inspector
Pure -Hot house food Inc.
07.2022 - 02.2023
- Establish quality control in food production
- Implement and monitor the quality control procedures
- Check the sugar level of fruits of chooses randomly samples
- Take snapshots of the produce and record data in the system
- Submit report to the supervisor.
Cashier/Customer Service
Indian Grocery Store
08.2021 - 06.2022
- Handle customer queries and assistance
- Items scanning, billing and payment handling
- Items inventory management.
Education
Master's in commerce(Major in Accounting) -
Kurukshetra University (India)
05.2017
Bachelor's in commerce (Major in Accounting) -
Kurukshetra University (India)
05.2015
Skills
- Data Entry
- Time Management
- MS Office
- Excellent communication
- Team Player
- Problem Solver
- Goal Oriented
Certification
Canadian Securities Course, Currently Enrolled
Accomplishments
- Achievements/Tasks
Languages
English
Hindi
Hobbies and Interests
- Traveling
- Socializing
- Community Sharing
- Cooking
Timeline
Customer Service Representative
CIBC
10.2023 - Current
Quality Inspector
Nature Fresh Farms
02.2023 - 07.2023
Quality Inspector
Pure -Hot house food Inc.
07.2022 - 02.2023
Cashier/Customer Service
Indian Grocery Store
08.2021 - 06.2022
Master's in commerce(Major in Accounting) -
Kurukshetra University (India)
Bachelor's in commerce (Major in Accounting) -
Kurukshetra University (India)