Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pooja Nagar

Toronto,ON

Summary

Organized, motivated and result oriented Customer Services & Sales professional having 4+ years of work experience with leading Insurance Companies & 13+ years of experience as a Home Maker in Managing family, household work, finance, budgeting, cash management, house help staff, bills & three small kids. Looking forward to resume working outside of the home or from home with a leading organization. Ex - TATA AIG & HDFC Insurance Company Ltd.

Overview

18
18
years of professional experience

Work History

Family Dedicated Mother, Wife & Daughter-in-Law

Home Maker
01.2009 - Current
  • Managing school going 6 years daughter & twin boys aged 3 years
  • Managing daughter’s studies at home & any requirements at the school
  • Raising three small & well-adjusted kids ensuring good manners & good health
  • Managing kid’s Pediatrician visits & regular vaccination
  • managed three House Helps for their time, work assignments, getting assigned task done, salaries & leaves
  • Managing busy household day to day operations. Responsible for ensuring cleanness & hygiene at home
  • Financial activities included budgeting, cash management, family’s investments & insurance (general & health)
  • Ensuring household bills are monitored and paid timely
  • Managing household maintenance and other activities
  • Scheduling and coordination of activities among all the members of family e.g., holidays plan, festival celebration, birthday celebration, special occasions, managing events, managing travel planning within India & abroad for tourism
  • Managing comfort & health of 70+ aged In-Laws. Regular health checkups, medication & their day-to-day needs
  • Managing relationships with extended family, friends & neighbors
  • Managing to keep updated with national & international current affairs
  • Managing passion for classical dancing & traditional Indian cooking

Branch Operations Executive

TATA-AIG Life Insurance Company Ltd
03.2007 - 01.2009
  • Managed Operations team, customer complaints & queries
  • Handled issuance of Policies & provided policy owner services
  • Managed processing of business forms, scrutiny and login of new business applications
  • Central contact point for all letters addressed to TATA AIG at the branch
  • Handled DOPS. NAAF (Agent form) scrutiny and login, PBA Documentation, agent queries related with products & commission
  • Handled IRDA Exam Processing
  • Handled Licensing & updating training data

Sales Coordinator

United Associates (Under The Contract HDFC Insuran
01.2005 - 02.2007
  • Performed Scrutiny & Documentation
  • Handled MIS
  • Performed Training Management
  • Performed Coordination for pendencies
  • Increased sales by Sales Contests Management

Education

Bachelor of Laws - Law

MLB College, Gwalior
Gwalior, India
07.2007

Bachelor of Commerce - Commerce

KRG College, Gwalior
Gwalior, India
07.2005

Skills

  • Managerial Skill
  • Managing situations during pressure
  • Effective written & verbal communication skills
  • Relationship management
  • Documentation
  • Software: Microsoft Word, Excel, Power Point
  • NIIT Certification
  • Learned Cross-cultural communication by travelling to multiple countries

Timeline

Family Dedicated Mother, Wife & Daughter-in-Law

Home Maker
01.2009 - Current

Branch Operations Executive

TATA-AIG Life Insurance Company Ltd
03.2007 - 01.2009

Sales Coordinator

United Associates (Under The Contract HDFC Insuran
01.2005 - 02.2007

Bachelor of Laws - Law

MLB College, Gwalior

Bachelor of Commerce - Commerce

KRG College, Gwalior

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Pooja Nagar