Summary
Work History
Education
Skills
Phone
Work Permit
Personal Information
Languages
Languages
Timeline
Generic
Pooja Mutreja

Pooja Mutreja

Summary

Committed job seeker skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Work History

Sr. Business Associate - HR

Tech Mahindra LTD.
  • Handling early life interventions
  • (An initiative to give a great experience to training employees, conducting meets with them, explaining of organization's policies and procedure, Conducting Rewards and Recognition)
  • Orientation and Induction for new Hires.
  • Managed new hires on my own during mass hiring as well.
  • Handled all queries, grievances, disputes, escalations, employee terminations, and disciplinary procedures
  • Processed employee claims involving performance issues and harassment.
  • Part of first point of contact for sexual harassment if any.
  • Employee Engagement.
  • Exit Interviews.
  • Internal Job Posting Interviews.
  • Investigate and give out DAP/EDP to employees.
  • Skip Level and Employee connect session for every batch.
  • Preparation of BHR Reports within timelines.
  • Maintain compliance tracker.
  • Retention of employees.

BHR(Tallent Excellence - Officer)

Teleperformance DIBS
  • Conduct refresher training on HR policies for agent and TL's.
  • HR initiatives such as IJPs, E-Sat Survey, Grooming activities, Satisfaction surveys etc.
  • Support HR Operations team in any compliance related activities.
  • Provide HR policy guidance and interpretation to employees for resolution to queries on existing policies, salary and Mediclaim's.
  • Support/Guide operations in usage of HRMS tool.
  • Appraisal and Performance Awareness sessions on the floor and Completion of Appraisals for all teams.
  • Handling queries, grievances and escalations and ensure the same are resolved within committed timelines.
  • Responsible for the roll-out and closure of IJPs.
  • Conducting Employee listening Activities every quarterly and ensure closure of action planning jointly with operations and prepare communication pack reports for cascades to the floor.
  • Ideate and devise engagement activities for the floor.
  • Conduct Exit Interviews and ensure clearance formalities are completed.
  • Investigate and give out CAP/DAP/EDP to employees.
  • Preparation of BHR Reports within timelines.
  • Conducting chat with executives and super day.
  • Maintain compliance tracker.
  • Handling I-Belong (An initiative to give a great experience to training employees, conducting meets with them, explaining of organization's policies and procedure, Conducting Rewards and Recognition, HOD Meets)
  • Prepare Birthday mailer and publish.

HR Generalist Intern

Shree Naman Group
  • Recruitment.
  • Birthday & welcome emails.
  • Attendance and Leave card management.
  • Employee Engagement Activities.
  • Worked on ERP System.
  • Employee lifecycle - Induction, Orientation, Grievance handling and exit formalities.

Talent Acquisition Intern

Kalpataru Group
  • Pre-joining and post-joining formalities on Taleo.
  • Was a part of walk-in drive for civil engineers.
  • Co-ordinated and managed Employee engagement activities.

Education

MMS in HR -

Rustomjee Business School

Skills

  • Ability to work under pressure
  • Sharp learning curve
  • Hand on knowledge of MS Excel, MS Word, MS PowerPoint
  • Confidentiality
  • Multitasking
  • Professionalism
  • Relationship Building
  • Adaptability and Flexibility
  • Problem-solving abilities

Phone

+91 8898633489, +1 (647)448-7792

Work Permit

Holding a Canadian work permit

Personal Information

  • Title: Human Resources
  • Date of Birth: 11/20/1992

Languages

  • English
  • Hindi

Languages

English
Professional
Hindi
Professional

Timeline

Sr. Business Associate - HR

Tech Mahindra LTD.

BHR(Tallent Excellence - Officer)

Teleperformance DIBS

HR Generalist Intern

Shree Naman Group

Talent Acquisition Intern

Kalpataru Group

MMS in HR -

Rustomjee Business School
Pooja Mutreja