Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pooja Mishra

Ontario

Summary

Results-driven and detail-oriented individual seeking a Junior Business Analyst position to leverage a strong academic background in [Business Analytics], coupled with analytical and problem-solving skills developed through coursework and capstone project. Eager to apply theoretical knowledge to real-world business challenges, contribute to data-driven decision-making processes, and continuously learn and grow within a dynamic and collaborative team environment. Dedicated IT Consultant offering 7+ years of experience in IT vision, development and implementation of programs and systems. Subject matter expert in day-to-day operations, planning, organizing and managing operations and complying with standards and policies. Demonstrated to leverage strategic planning to foster new improvements that maximize productivity and efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Information Technology Coordinator(Contract)

Niagara College
04.2023 - 08.2023
  • Provides administrative support to the Director and Project Managers in the PPO
  • Reconciliation and tracking of all departmental purchases
  • Pre-screening and tracking all ITS visa statements for chart field accuracy and completeness before the managers sign off
  • In coordination with the IT Office Coordinator, provides administrative support to the ITS management team for requisition and PO processes
  • Oversaw vendor relationships to ensure high-quality products at competitive prices while meeting project deadlines.
  • Responsible for providing backup for the IT Office Coordinator position as well as other related Office duties.

Sales Specialist

Guess ? Inc.
11.2022 - 03.2023
  • Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge
  • Maintaining floor appearance, directing customers to goods, and operating cash registers
  • Top in SPH (Sales per hour) every week
  • Top in Loyalty membership enrolment of customers
  • Awarded as Best Seller in store in January 2023

Research Analyst

SI - Insights
12.2018 - 10.2022
  • Playing a key role in end-to-end project delivery; developing expert discussion guides and surveys based on client needs
  • Strong written and verbal communication skills and experience in producing and reviewing high calibre reports, papers, presentations and thought leadership
  • A track record of successful project delivery in corporate businesses where you are responsible for managing project team members and clients
  • Strong analytical skills, with the ability to link analysis to financial impact, and understand the implications of findings to client strategy
  • Strong work initiative and the ability to adapt to new challenges and ideas
  • Reviewing client project briefs to understand their knowledge gaps and conduct high level industry and company research to identify the most relevant experts
  • Implement strategies for building relationships and increasing awareness with prospective clients
  • Utilize calls, emails and social networks to engage and build strong relationships with investment professionals, ensure continued awareness of company’s value proposition and generate new projects
  • Attend key meetings and maintain current and accurate account intelligence and feedback to improve our client activation processes.

Business Development Representative

Maruti Plastic
07.2013 - 11.2018
  • Performing research on competitors, consumer behavior, market trends, product developments, and lead acquisition methods
  • Analyzing customer personas and target audience demographics to generate leads
  • Compiling lists of potential leads to contact with information
  • Making cold calls to connect with prospective customers or clients
  • Developing and implementing email campaigns to attract new leads
  • Collaborating with sales teams to identify and convert prospective customers
  • Attending networking events to build and maintain professional relationships
  • Managing a company's inventory by sourcing new vendors

Education

Graduate Certificate - Business Analytics

Niagara College
Niagara-on-the-Lake, ON
04.2024

BBA - Information Technology And Management

SGM English Medium College of Management
Gujarat, India
05.2013

Skills

  • Teamwork
  • Communication
  • Project Management
  • MySQL
  • Power BI
  • Advanced Excel
  • Data Analysis
  • Data Modelling
  • Python
  • Business Analysis
  • Project Coordination
  • Project Leadership
  • Client Relationship Management
  • Microsoft Office

Certification

  • Introduction to Data Science, CISCO, 12/2023
  • Business Analysis & Process Management, Coursera Project Network, 01/2024
  • Data Analytics Essentials, CISCO, 01/2024
  • Business Analysis Basics, Simplilearn, 01/2024

Timeline

Information Technology Coordinator(Contract)

Niagara College
04.2023 - 08.2023

Sales Specialist

Guess ? Inc.
11.2022 - 03.2023

Research Analyst

SI - Insights
12.2018 - 10.2022

Business Development Representative

Maruti Plastic
07.2013 - 11.2018

Graduate Certificate - Business Analytics

Niagara College

BBA - Information Technology And Management

SGM English Medium College of Management
  • Introduction to Data Science, CISCO, 12/2023
  • Business Analysis & Process Management, Coursera Project Network, 01/2024
  • Data Analytics Essentials, CISCO, 01/2024
  • Business Analysis Basics, Simplilearn, 01/2024

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Pooja Mishra