Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Representative
Sydney Call Center
2021.01 - 2023.04
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Responded to customer calls and emails to answer questions about products and services.
Resolved concerns with products or services to help with retention and drive sales.
Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
Host
Boston Pizza
2019.12 - 2020.08
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Monitored seating area and checked restrooms regularly to keep spotless.
Education
Post Graduation Public Health - Occupational And Public Health
Cape Breton University
Sydney, NS
12.2021
Skills
Inbound Call Answering
Personnel Management
Productivity Standards
Professional Relationships
Timeline
Customer Representative
Sydney Call Center
2021.01 - 2023.04
Host
Boston Pizza
2019.12 - 2020.08
Post Graduation Public Health - Occupational And Public Health
Cape Breton University
Similar Profiles
Ashmeet Ashmeet null
Customer Service Cashier at Sydney Call CenterCustomer Service Cashier at Sydney Call Center