POOJA MANCHANDA
San Jose
Summary
Senior QA Automation Engineer with 8+ years of experience in web and mobile application testing across healthcare and telecom domains. Strong expertise in Selenium-Java automation, REST API validation, UAT lifecycle management, and Agile methodologies. Experienced in testing API-driven architectures, ensuring secure data validation, and delivering high-quality releases with minimal production defects. Proven ability to collaborate with cross-functional teams and drive end-to-end quality ownership.
Overview
11
11
years of professional experience
Work History
Test Engineer
Programming.com,Client -Personalis
San Jose, CA
05.2025 - Current
- Leading end-to-end QA for an API-driven Personalis healthcare mobile application (iOS & Android), validating patient registration, secure authentication (OTP), dashboard workflows, and appointment scheduling modules,physician login and workflows.
- Performing REST API validation and backend data verification using Postman and SQL to ensure accurate real-time synchronization between mobile app and backend systems.
- Collaborating in sprint planning, requirement reviews, and defect triage meetings to define test strategies and ensure full functional coverage.
- Contributing to QA validation of an internal AI-driven recruitment platform, testing candidate matching logic, workflow automation, and microservice integrations.
Associate L2-QA
Avizva, Client- WellDyne
Gurgaon
08.2019 - 07.2022
- Led QA validation for the WellDyne healthcare member portal, ensuring accurate prescription, claims, and order management workflows for end users.
- Built and enhanced Selenium-Java automation framework, reducing manual regression effort by 45% and improving test execution efficiency.
- Independently owned QA activities for the project, mentored junior testers, and provided direct client-facing test status reporting.
- Managed full UAT lifecycle including test planning, business user coordination, defect tracking in JIRA, and formal sign-off.
- Performed backend data validation using SQL to ensure data integrity and compliance with healthcare data standards.
- Strengthened test coverage and validation strategies, significantly reducing production defects and improving application stability.
Quality Analyst
EasyRewardz Software Services,Client -Bata,FabIndia
Gurgaon, India
11.2018 - 08.2019
- Authenticated coupon redemption workflows, confirming accurate discount application and adherence to redemption rules, ensuring a seamless user experience.
- Executed functional, regression, and integration testing to ensure accurate customer data is captured and expected dashboard functionalities, including filtering, sorting, and report generation are displayed.
- Contributed to improving software quality by identifying edge cases, optimizing test coverage, and reducing defect leakage by 20%.
- Executed over 200 performance tests monthly for diverse platforms.
- Validated data integrity and business logic for customer segmentation, targeted promotions, and analytics dashboards using SQL queries.
- Collaborated with developers, product managers, and clients to identify, log, and track defects in JIRA, ensuring timely resolution and minimal production issues.
Associate Software Engineer
Accenture Pvt. Ltd,Client - British Telecom & Airtel
Gurgaon
01.2016 - 10.2018
- Led the testing efforts for network management and billing systems, ensuring accuracy in billing cycles, fraud prevention, and real-time network updates for both British Telecom and Bharti Airtel.
- Performed end-to-end QA testing including Smoke, Functional, Regression, and system, ensuring high system reliability across provisioning, mediation, and VoLTE services.
- Collaborated with client, developers, product managers, network engineers, and business analysts in an Agile setting to maintain system stability and promote continuous quality enhancement.
- Managed large test suites ensuring timely execution and defect resolution within Agile sprint cycles.
- Validated web services using SoapUI, ensuring seamless communication and accurate data flow across integrated systems.
- Contributed to automation efforts by assisting in the development and execution of test scripts using Selenium with Java, helping reduce manual testing efforts and improve test efficiency.
- Minimized risks related to software releases by diligently tracking defects within bug tracking systems.
Trainee Associate
Interglobe Technologies
Gurgaon
08.2015 - 12.2015
- Assisted in day-to-day operational activities, ensuring smooth workflow and adherence to process SLAs.
- Supported cross-functional teams by monitoring workflows and assisting in issue resolution.
- Documented processes and prepared reports to support quality checks and continuous improvement initiatives.
- Collaborated with team leads to track tasks, follow up on pending items, and escalate risks when needed.
- Participated in team meetings and contributed to streamlining standard operating procedures SOPs).
Education
Bachelor of Computer Applications -
Chitkara University
06.2015
Post Graduation Diploma - undefined
Symbiosis Centre For Distance Learning
06.2017
Skills
- Testing Expertise: Functional, Regression, Manual, Automation, API, Mobile, Exploratory, User Acceptance Testing (UAT)
- Test Management & Methodologies: Agile (Scrum), Defect Management, JIRA, HP ALM, Azure DevOps,Confluence
- API & Performance Tools: Postman, SoapUI, JMeter
- Automation Frameworks: Selenium(Java), Appium
- Databases & Platforms: SQL, DBeaver, Windows, Mac, Unix, Linux
- Test Strategy & Planning: Test Plans, Test Strategy, UAT Planning, Release Coordination
Key Achievements
- Built and optimized automation frameworks using Selenium-Java, improving regression efficiency by 40% and accelerating release cycles
- Strengthened test coverage and validation processes, significantly reducing critical defects during production releases.
- Led cross-functional QA coordination across multiple Agile teams, improving release stability and stakeholder visibility.
- Streamlined documentation standards and onboarding processes, reducing ramp-up time for new QA team members.
- Successfully supported multiple high-impact product releases across healthcare and telecom domains.
Accomplishments
- ACE Award - Accenture, 2018 Recognized for outstanding teamwork and contributions at Bharti Airtel with the prestigious ACE Award given at Accenture in 2018.
- Pro Marvel Award - February, March, April 2022 Achieved the distinction of Best Performer due to exceptional productivity over three consecutive months, earning significant praise from both management and clients.
Timeline
Test Engineer
Programming.com,Client -Personalis
05.2025 - Current
Associate L2-QA
Avizva, Client- WellDyne
08.2019 - 07.2022
Quality Analyst
EasyRewardz Software Services,Client -Bata,FabIndia
11.2018 - 08.2019
Associate Software Engineer
Accenture Pvt. Ltd,Client - British Telecom & Airtel
01.2016 - 10.2018
Trainee Associate
Interglobe Technologies
08.2015 - 12.2015
Post Graduation Diploma - undefined
Symbiosis Centre For Distance Learning
Bachelor of Computer Applications -
Chitkara University