Pooja Kumari
Surrey,British Columbia
Summary
Dedicated and driven professional committed to high-level financial accuracy and excellence. With extensive experience and measurable success in banking and customer service roles. Maintained a good score on the customers' satisfaction index.
Overview
3
3
years of professional experience
Work History
Package Handler
Fedex Ground
09.2023 - 12.2023
- Package sorting, Loading and unloading, Quality control, Adhering to procedures, Team work.
Assistant Manager
Axis bank
09.2020 - 02.2023
- Performed average of 120 customer transactions at end of each workweek
- Handles all monetary transactions, including cheque, deposits, transfers, and withdrawals
- Managed teller team to ensure seamless workflow and continued compliance with provincial regulations
- Maintain professionalism and performed customer service activities
- Handled record keeping and documentation.
Education
Skills
- Data entry
- Ledger balancing
- Loans and mortgage management
- Financial account maintenance
- Excellent communication skills
- Attention to detail
- Confidentiality
Accomplishments
- Achieved and maintained a 99% accuracy rate in cash drawer audit for the duration of my tenure.
- Provided customers with in-depth knowledge of bank service and explained best practices
- Sold cashier and traveller's cheques
- Assisted customers in open and close chequing accounts, requesting credit cards, and securing personal loans
- Performed withdrawal, loan application, and bank deposit transactions
Languages
English
Professional Working
Hindi
Full Professional
State
British Columbia
City
Surrey
Zip
V3W 5J8
Hobbies and Interests
- Reading technology blogs
- Socializing
- Cooking
Timeline
Package Handler
Fedex Ground
09.2023 - 12.2023
Assistant Manager
Axis bank
09.2020 - 02.2023
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