Pooja Kaur
Brampton
Summary
Proactive and results-oriented professional with a proven track record at Wild Wing Restaurant, where I significantly increased sales through expert upselling and exceptional customer service. Skilled in cash handling and safe food practices, I excel in fast-paced environments, ensuring high standards of hygiene and guest satisfaction. Trained new staff, enhancing team efficiency and service quality.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Server
Wild Wing Restaurant
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Restaurant Team Member
Wild Wing Restaurant
08.2023 - 12.2024
- Prepared food orders, cooking on grill and operating fry station.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Diploma - Computer System Technician And Software Support
Mohawk College Mississauga,
Mississauga, ON08.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Safe food handling
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Food handler certificate
Timeline
Restaurant Team Member
Wild Wing Restaurant
08.2023 - 12.2024
Server
Wild Wing Restaurant
Diploma - Computer System Technician And Software Support
Mohawk College Mississauga,
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