Pooja Karira
Toronto
Summary
Certified Agile Practitioner and detail-oriented IT professional with 12 years of experience in investment banking and payments domain. Strong communication and stakeholder management skills. Demonstrated ability to effectively handle multiple tasks in fast-paced environments. Recognized for proactive problem-solving and process optimization to support team objectives. Seeks opportunities to solve complex business problems through thorough need analysis, ensuring a seamless client experience. Targeting a techno-functional role with a reputable organization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Associate Consultant
Tata Consultancy Services
08.2022 - Current
- Project: Global Reconciliations for Institutional banking – responsible for pre and post trade reconciliations between client’s internal and external systems at the end of each trade day to ensure the transactional flow is fully captured through different business lines and have greater transparency & visibility
- Liaised with users and management to better understand customer needs and recommend appropriate solutions.
- Understanding the challenges to get the required data feeds and working with product management group on the solutions to close the gaps
- Prioritize user requests to ensure that they align with organizational and business goals
- Suggest enhancements to the software application and processes from a functional perspective
- Ensuring seamless warranty support and post go live handover to operations team
Business Analyst
Credit Suisse Services Pvt. Ltd.
04.2021 - 08.2022
- Project Apollo: This is a migration project that focuses on remediating the data quality issues and provide a value addition while delivering a strategic solution for the bank to move its legacy compliance data from networked storage on to the cloud platform and connect it seamlessly to downstream systems
- Collaborating with cross-border compliance management teams to understand the topmost reasons that are causing data leakages
- Performing gap analysis on the legacy v/s proposed systems to articulate requirements more accurately
- Creating all the business summary specification document and other artifacts to reach an agreement with all the stakeholders involved
- Coordinating closely with development & testing teams & help them close the gaps at an earlier stage during the development phase
Product Owner
Deutsche Bank Operations India
08.2019 - 04.2021
- Project: Enterprise Risk Technology - Credit Risk (CIB) – The project aims to develop workflows that capture the overall credit exposures of corporate & institutional counterparties that Deutsche bank on boards
- The primary responsibility in this role is to help the bank’s Front office members by enhancing the credit risk application, thereby reducing production issues and improving user experience
- Owned and prioritized product backlog
- Oversaw entire product deployments from vision and creation to rollout and delivery
- Collaborating with stakeholders to determine business needs and deliver quality solutions taking into account multiple points of view.
- Articulating, translating and communicating the vision and strategy effectively to key stakeholders
- Defining the minimum viable product (MVP) to rapidly test fit to customer needs
- Developing KPIs that drive product success and establishing sprint goals and definition of done for the team
- Partnering with product management group to define acceptance criteria based on business requirements and customer needs
- Proactively seeking customer feedback to learn and better understand their needs and requirements and ensuring end-to-end delivery of features
Senior Business Analyst
BNP Paribas India Solutions Pvt. Ltd.
09.2018 - 08.2019
- Project: End-to-end client onboarding for commercial banking domain (CIB) – The project spans across 3 different applications responsible for account opening, KYC review and referential data systems
- The role revolves around gathering details pertaining to technical enhancements in the applications to reduce the time taken to onboard the end client and improve their overall experience
- Instrumental in achieving maximum business value by delivering complex enhancements for client referential systems within shorter release cycles
- Creating wireframes and use case diagrams to simplify requirements’ walkthrough for overall project stakeholders
- Partnering with technical leads on the project in directing the implementation team (typically of 5 people) with the requirements’ specifications
Systems Analyst
Mastercard Technology Solutions Private Ltd.
07.2016 - 06.2018
- Project: Chargeback Lifecycle Management – This was aimed at integrating MasterCard’s in-house chargeback lifecycle management system with a third party developed solution to get rid of the dedicated client facing systems that would be responsible to file and track chargeback requests during its entire lifecycle
- Collaborated with onshore stakeholders and third-party vendors so as to understand the gaps between the current and target state of the application
- Created features & user stories in behavior driven development format for the development team & walking the teams through detailed requirements
- Achieved significant reduction in application testing time by leveraging different in-house tools available for automation
Business Analyst
HSBC Global Technology (GLT)
04.2013 - 06.2016
Education
Bachelor of Engineering - Information Technology
University of Mumbai
06-2012
Diploma - Information Technology
Maharashtra State Board of Technical Education
06-2009
Skills
- SAFe Certified Product Owner
- Investment banking domain expertise
- Credit Risk and Ratings Platform
- Payment Processing (Cards, SWIFT, ISO)
- KYC and Due Diligence Expertise (end to end client onboarding)
- Proficient In Capital Markets
- End to End Trade Lifecycle
- Regulatory Reporting Compliance
- Strong Understanding of Software Integration
- Data Flow and UML Chart Creation
- Workflow Visualization and Project Management tools - JIRA, JAMA, Kanban, Visio
- Programming - SQL, Java, web services, APIs, XML, JSON, Postman
Certification
Certified Scrum Product Owner - Sep 2024
Timeline
Associate Consultant
Tata Consultancy Services
08.2022 - Current
Business Analyst
Credit Suisse Services Pvt. Ltd.
04.2021 - 08.2022
Product Owner
Deutsche Bank Operations India
08.2019 - 04.2021
Senior Business Analyst
BNP Paribas India Solutions Pvt. Ltd.
09.2018 - 08.2019
Systems Analyst
Mastercard Technology Solutions Private Ltd.
07.2016 - 06.2018
Business Analyst
HSBC Global Technology (GLT)
04.2013 - 06.2016
Bachelor of Engineering - Information Technology
University of Mumbai
Diploma - Information Technology
Maharashtra State Board of Technical Education
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