Polina Zyabreva

• Provided expert financial advice to clients, ensuring alignment with their long-term goals.
• Analyzed client portfolios to identify opportunities for improvement and risk mitigation.
• Developed tailored financial plans utilizing comprehensive market research and analysis tools.
• Educated clients on insurance products, enhancing understanding and engagement in their financial decisions.

• Supervised front-of-house operations, ensuring seamless customer service and optimal dining experience.
• Trained and mentored staff on service standards and menu knowledge, enhancing team performance.
• Implemented efficient reservation management system to streamline guest seating and reduce wait times.
• Coordinated special events, including private parties, ensuring tailored experiences for guests.
• Developed training materials for new hires to promote adherence to operational protocols and service excellence.
• Analyzed customer feedback to identify areas for improvement, leading to enhanced satisfaction ratings.
• Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.

Serving section of 6-8 people

Running food and drinks

Opening and closing restaurant

Working 8-10 hours shift in a fast paced environment

• Greeted guests warmly, ensuring a positive first impression of the establishment.
• Managed reservation system, coordinating seating arrangements efficiently.
• Assisted in maintaining cleanliness and organization of dining area.
• Communicated effectively with kitchen staff to relay guest requests promptly.