Polina Marienko
Edmonton
Summary
Diligent and eager individual looking to gain employment and to broaden experience in customer relations. Responsibility and reliability are two of the key characteristics I pride myself for. Highly organized, social, and broad-minded. Acquired educational experience has assisted me in challenges, working under pressure as well as time management. Not afraid to accept new challenges.
Overview
2
2
years of professional experience
Work History
Server
Koutouki Greek Taverna
04.2023 - 01.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
CHI&EM Asian Bistro
01.2024 - 07.2024
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server
The Bell In Scona Brewery
04.2024 - Current
- Enhanced customer satisfaction and overall experience by having a respectful communication and creating bonds with regular customers and customers in general .
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
Political Science & Psychology
University of Alberta
Edmonton, ABInternational Relations
Taras Shevchenko National University of Kyiv
Kyiv, UkraineHigh School Diploma -
Lyceum 'Holosiivskyi' 241
Kyiv, Ukraine06.2021
Skills
- Planning and Coordination
- Critical Thinking
- Teamwork and Collaboration
- Interpersonal Communication
- Organization and Time Management
- Written Communication
Language skills
- English - fluent
- Ukrainian - native speaker
- Polish - intermediate
Accomplishments
- Winner of a Leadership Scholarship at University of Alberta (2023)
Timeline
Server
The Bell In Scona Brewery
04.2024 - Current
Server
CHI&EM Asian Bistro
01.2024 - 07.2024
Server
Koutouki Greek Taverna
04.2023 - 01.2024
Political Science & Psychology
University of Alberta
International Relations
Taras Shevchenko National University of Kyiv
High School Diploma -
Lyceum 'Holosiivskyi' 241
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