Polina Demura
Coquitlam,BC
Summary
I am a highly creative and versatile professional with experience in hospitality, event decoration, floral design, and childcare. I have worked as a host in various restaurants, ensuring excellent customer service and a welcoming atmosphere. My passion for art and design led me to work as a balloon artist and floral designer, where I created unique and memorable decorations for events. Additionally, my experience as a nanny has helped me develop strong adaptability, patience, and communication skills. I am a fast learner, a dedicated team player, and thrive in dynamic environments, always bringing enthusiasm, creativity, and a strong work ethic to everything I do.
Overview
4
4
years of professional experience
Work History
Balloon Artist
Balloons_byPoli
Coquitlam, BC
08.2024 - Current
- Utilized advanced techniques such as airbrushing and sculpting to create intricate, visually captivating balloon creations.
- Consistently maintained inventory levels through effective supply management, minimizing delays due to material shortages.
- Leveraged social media platforms for marketing purposes, generating increased visibility and attracting new clients.
- Developed diverse repertoire of creative designs, enabling the ability to cater to a wide range of client requests and themes.
Host
The Boathouse Restaurant
Port Moody, BC
10.2024 - 02.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Host
Hachi Hana Japanese Restaurant
North Vancouver, BC
09.2024 - 12.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Host
Palermo Cucina Restaurant
North Vancouver, BC
09.2024 - 12.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Babysitter
Emely
North Vancouver, BC
05.2022 - 10.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
Cleaner
Cineplex West Vancouver
West Vancouver, BC
03.2023 - 03.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Floral Designer
Five_flowers_dnepr
Dnipro, Ukraine
05.2021 - 10.2021
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Researched latest design trends, colors, and vendor products for use in new pieces.
Education
Carson Graham Secondary School
North Vancouver, BC06.2024
Art Theater College
Dnipro Ukraine 02.2022
Skills
- Cleanliness and hygiene
- Design aesthetics
- Customer engagement
- Artistic vision
- Social media promotion
- Marketing
- Balloon twisting techniques
- Teamwork
- Teamwork and collaboration
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Spanish
Elementary
Timeline
Host
The Boathouse Restaurant
10.2024 - 02.2025
Host
Hachi Hana Japanese Restaurant
09.2024 - 12.2024
Host
Palermo Cucina Restaurant
09.2024 - 12.2024
Balloon Artist
Balloons_byPoli
08.2024 - Current
Cleaner
Cineplex West Vancouver
03.2023 - 03.2024
Babysitter
Emely
05.2022 - 10.2024
Floral Designer
Five_flowers_dnepr
05.2021 - 10.2021
Carson Graham Secondary School
Art Theater College