Polina Buleiko
Whistler,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Fast learner and adapter to new circumstances and challenges. Hardworking and passionate job seeker with strong organizational skills.
Attentive to details, good at service. Able to work independently and in a team. Clean working area. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Room Attendant
Vail Resorts, Whistler Blackcomb
08.2022 - Current
- Vacuumed carpets, mopped floors and dusted surfaces in rooms
- Washed and put away kitchen dishes, utensils and glassware.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Oversaw calendar to manage organized cleaning schedule and complete tasks on time.
Professional Nail Technician
"Double A" Beauty Hall
06.2017 - 10.2021
- Responded to customer requests and concerns about gel application and nail art designs.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Oversaw schedule to manage appointments of new and existing clients.
- Completed consultations with spa guests to determine nail care needs.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Offered advice and recommended products to improve and maintain nails.
- Collaborated with other members of salon staff to provide amazing client experience.
- Prepared billings and estimates for customers.
- Managed cash flow, business transactions, banking, and accounting processes.
- Enhanced customer satisfaction by providing high-quality manicure and pedicure services.
- Promoted salon''s reputation with creative nail designs that matched clients'' preferences and personal style.
- Contributed to team sales targets by recommending and promoting appropriate retail products for at-home nail care.
- Strengthened customer loyalty with outstanding time management, ensuring appointments were completed on schedule without compromising quality.
- Developed professional relationships with clients by addressing concerns and resolving issues promptly.
- Built trust with clients by conducting thorough consultations to assess their nail health, preferences, and desired outcomes before beginning any service.
- Played an active role in salon marketing initiatives, including social media promotion and participating in local community outreach events to broaden customer reach and brand awareness.
Education
Bachelor of Science - Tourism Business
Poltava University of Economics And Trade
Poltava, Ukraine06.2020
Skills
- Inventory and Supply
- Good computer skills
- Time Management
- Hospitality Industry
- Adaptive and Creative
- Customer Service
- Quality Control
- Work Planning and Organization
- Multitasking and Prioritizing
- Friendly and Outgoing
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Elementary
Timeline
Room Attendant
Vail Resorts, Whistler Blackcomb
08.2022 - Current
Professional Nail Technician
"Double A" Beauty Hall
06.2017 - 10.2021
Bachelor of Science - Tourism Business
Poltava University of Economics And Trade
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