Polina Borovikova
Rijswijk,NS
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.
Overview
13
13
years of professional experience
Work History
Worker
MCdonalds
Rijswijk
10.2022 - 02.2024
- Greeted customers with a friendly demeanor, took orders accurately, and processed transactions efficiently using the point-of-sale (POS) system, ensuring high levels of customer satisfaction.
- Collaborated with team members to complete assigned tasks, communicated effectively to ensure smooth workflow, and supported colleagues during busy periods to meet customer demand.
Sales Assistant
TKmax
Den Haag
10.2023 - 12.2023
- Assisted customers in selecting products, providing personalized recommendations based on their needs and preferences, resulting in increased sales and customer satisfaction.
- Processed transactions accurately and efficiently using the point-of-sale (POS) system, handling cash and credit card payments while adhering to company policies and procedures.
- Maintained a clean and organized retail environment, including restocking shelves, arranging displays, and ensuring merchandise is properly labeled and priced.
- Actively engaged with customers to promote special promotions, upsell complementary products, and encourage participation in loyalty programs, contributing to an increase in average transaction value.
Merchandiser
Children's shop
Kamianec Podilskiy, Ukraine
06.2011 - 09.2020
- Collaborated with the store manager to plan and execute visually appealing displays to attract customers and maximize sales in the children's section.
- Conducted regular inventory checks to ensure optimal stock levels and worked closely with suppliers to replenish merchandise in a timely manner.
- Utilized creative flair and knowledge of current fashion trends to curate seasonal displays that resonated with the target demographic.
- Trained and supervised junior staff members in merchandising techniques and product knowledge, fostering a cohesive and efficient team environment.
Consultant, Sales Assistant
Fellini
Kyiv, Ukraine
- Provided exceptional customer service by assisting shoppers with product inquiries, offering personalized recommendations, and processing transactions accurately.
- Maintained a clean and organized retail space, including restocking shelves, folding clothes, and arranging displays to enhance the shopping experience.
- Actively engaged with customers to promote special promotions and loyalty programs, contributing to an increase in store revenue.
Education
Advertising Manager -
Kyiv Slavic University
06.2009
High School Diploma -
Gymnasium 14
Kamianets Podilskyi, Ukraine03.2006
Skills
- Customer Service
- Conscientious
- Reliability
- Punctuality
- Willing to learn
- Attention to detail
- Inventory Stocking
- Problem-Solving
- POS Operations
Languages
English
Professional
Dutch
Limited
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Sales Assistant
TKmax
10.2023 - 12.2023
Worker
MCdonalds
10.2022 - 02.2024
Merchandiser
Children's shop
06.2011 - 09.2020
Consultant, Sales Assistant
Fellini
Advertising Manager -
Kyiv Slavic University
High School Diploma -
Gymnasium 14
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