Po-Kai Su
Banff,Alberta
Summary
Seasoned driver with 10 years of experience, dedicated to safety and service excellence. Successfully passed the Class 4 knowledge test and prepared to contribute to Ten Peaks Shuttle & Tours. Adaptable and reliable, skilled in navigating diverse road conditions, assisting passengers, and ensuring a seamless, friendly journey for guests exploring the Canadian Rockies.
Overview
6
6
years of professional experience
Work History
Housekeeping Supervisor
Mount Royal Hotel
06.2024 - Current
- Coordinated with other departments within the hotel to ensure a smooth flow of operations.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
Room Attendant
Mount Royal Hotel
02.2023 - 06.2024
- Work with the team to clean and prepare rooms.
- Communicate with guests to meet their needs.
Room Attendant
Tunnel Mountain Resort
05.2022 - 01.2023
- Work with the team to clean and prepare rooms.
- Communicate with guests to meet their needs.
Math Tutor
Su Aiqing Tutoring Centers
07.2021 - 04.2022
- Teaching math concepts and helping students understand the material.
- Creating lesson plans and exercises based on student needs and proficiency levels.
- Assessing progress and providing feedback to help students improve.
Administrative Assistant
Chen Jianhua Plastic Surgery Clinic
02.2019 - 06.2021
- Collaborating with team members to organize meetings and tasks.
- Managing external communication and responding to inquiries.
- Supporting event and project management across teams.
Education
Bachelor of Science - Mathematics
University of Taipei
Taipei06.2018
Skills
- Teamwork
- Problem-Solving
- Customer Service Skills
- Time Management
- Mechanical Knowledge
- Stress Management Ability
Languages
English
Chinese (Mandarin)
Timeline
Housekeeping Supervisor
Mount Royal Hotel
06.2024 - Current
Room Attendant
Mount Royal Hotel
02.2023 - 06.2024
Room Attendant
Tunnel Mountain Resort
05.2022 - 01.2023
Math Tutor
Su Aiqing Tutoring Centers
07.2021 - 04.2022
Administrative Assistant
Chen Jianhua Plastic Surgery Clinic
02.2019 - 06.2021
Bachelor of Science - Mathematics
University of Taipei
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