PJ Pereira
Fergus,ON
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
KFC
11.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into a team.
- Excelled in every store position and regularly backed up front-line staff.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Education
High School Diploma -
Centre Wellington District High School
Fergus, ON06.2024
Skills
- Cash Handling
- Decision-Making
- Quality Assurance
- Cleaning and organization
- Workplace Safety
- Opening and closing procedures
- Delegating Work
Languages
English
Native or Bilingual
Certification
Food Handler Certification.
Timeline
Shift Manager
KFC
11.2021 - Current
High School Diploma -
Centre Wellington District High School