Piyush Patel
Saskatoon,SK
Summary
Highly motivated, possessing managerial skill with More then 7 years experience in fast-paced retail venues with a passion for exceeding sales targets, optimizing store operations, and ensuring a customer-friendly environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor
Bansal Supermarket
06.2015 - 11.2022
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Shift Manager
Tesco Express
03.2013 - 03.2015
- Opening and closing procedure of the store.
- Weekly payroll process and roster.
- Monitoring waste and known or unknown theft to seize in the budget.
- Health and safety and food hygiene training with colleagues.
- Delivery check to ensure stocks have arrived and lodge a complaint in case of missing delivery.
- Placing an order for hot sale product.
- Conducting disciplinary action to those who have involved in conflict to run smooth conduct at premises.
- Arranging training session for newly joined staff.
Customer Service Assistant
Tesco Express
11.2009 - 03.2013
- Refund process to comply with company policy.
- Being vigilant at self service area to run checkout process run smoothly for customers.
- At regular interval doing pickups from the checkout area.
- Making sure promotional stags are full as well as aisles.
- Printing POS for on sale products and ensuring the visibility.
- Follow weekly cleaning planner to ensure high standard of the store.
- Doing merchandise periodically.
- Interacting with customer assistant to drive weekly sales target.
Education
Master of Arts - Marketing and innovation
Anglia Ruskin University
London, UK09.2014
Postgraduate Diploma - Business And Marketing
London School Of Marketing
London, UK08.2013
Edexcel BTEC Level 5 HND Diploma - Business Management (QCF)
Williams College
London, UK09.2012
Diploma in Business Administration - Business Administration
London College of Economics And Science
London, UK06.2010
Skills
Leadership,
Business vision and analysis
Problem-solving
Effective communication
Risk management
Organization and planning
Verbal and written communication
Computer literacy
Certification
- fire and safety, Tesco UK - 2013 ( periodically)
- fire and safety, Tesco UK - 2013 ( periodically)
- food and hygiene, Tesco UK - 2012 ( periodically)
- Payroll Training - 2012
- customer safety - 2011 ( periodically)
Timeline
Supervisor
Bansal Supermarket
06.2015 - 11.2022
Shift Manager
Tesco Express
03.2013 - 03.2015
Customer Service Assistant
Tesco Express
11.2009 - 03.2013
Master of Arts - Marketing and innovation
Anglia Ruskin University
Postgraduate Diploma - Business And Marketing
London School Of Marketing
Edexcel BTEC Level 5 HND Diploma - Business Management (QCF)
Williams College
Diploma in Business Administration - Business Administration
London College of Economics And Science
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