Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Piyush Nagpal

Vancouver,BC

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

Petro Canada
North Vancouver, BC
08.2022 - Current
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.

Student Mentor

Capilano University
North Vancouver, BC
09.2021 - 12.2021
  • Provided mentorship and advice to students regarding academic, social, and personal issues.
  • Engaged in opportunities and events to greet students upon arrival for welcome week.
  • Conducted one-on-one meetings with students to discuss challenges they are facing in school or life.
  • Organized activities for students to build relationships, promote team building, and foster collaboration.

Sales Associate

Ram Computers
Jalandhar City , Punjab
03.2019 - 12.2019
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market.

Education

Associate"s Degree - Business Administration

Capilano University
North Vancouver, BC
01-2022

Skills

  • Customer Service
  • Customer Relationship Management (CRM)
  • Telephone Management
  • Customer Inquiries
  • MS Office: Word, Excel, PowerPoint, Outlook

Accomplishments

  • · Represented the City in 2017 in the (Under 19) Chess Competition.

Timeline

Customer Service Cashier

Petro Canada
08.2022 - Current

Student Mentor

Capilano University
09.2021 - 12.2021

Sales Associate

Ram Computers
03.2019 - 12.2019

Associate"s Degree - Business Administration

Capilano University

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Piyush Nagpal