Project: Enterprise Communication Platform
- Spearheaded the Spring Integration upgrade from 3.x to 5.x, ensuring full backward compatibility and enhanced system efficiency.
- Led migration from Log 1.x to Log 4.x, optimizing logging mechanisms for improved observability.
- Designed Spring Integration JDBC schema migration, reducing deployment risks and ensuring seamless system transitions.
- Orchestrated secrets migration to Vault, enhancing security compliance across platforms.
- Liaised with Business Analysts and stakeholders to refine communication mockups and improve service delivery.
Project: Luke (AI Chatbot)
- Designed and deployed an AI-driven Slack chatbot, reducing IT support queries and improving response times.
- Implemented Command and Factory design patterns, boosting maintainability and extensibility of chatbot functionalities.
- Led migration of ServiceNow API from V1 to V2, improving incident management workflow.
- Automated incident closure processes, cutting manual intervention by 40%.
- Optimized data structures to enhance chatbot response efficiency.