Piyush Chaudhary
Toronto,ON
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. A person who knows how to talk to people, how to make clients and keep them satisfied. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. i take pride in my work and never quit.
Overview
3
3
years of professional experience
Work History
Roofer and Salesperson
Anthem Roofing
04.2024 - Current
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
- Conducted regular follow-ups with clients after project completion to ensure satisfaction and gather feedback for improvement.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Installed, repaired, and replaced single-ply roofing systems.
Customer Service Representative
Metro Grocery Store
01.2023 - 04.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Assistant Manager
Cafe17
04.2022 - 12.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Bachelor of Arts - Community Economic And Social Development
Algoma University
04.2025
Skills
- Communicating with Clients
- Product Knowledge
- Adapting new skills
- Customer Service
- Complaint Resolution
- Quick Learner
- Team Player
Accomplishments
Employee of the month three times at Cafe17.
Employee of the month once at Metro.
Always preferred by employers to complete a task
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Additional Information
According to what people or my bosses have told me is that i can adapt to new things easily and i learn fast, they just need to tell me something once and once they return to check the work it is exactly what they wanted. I know how to talk to people how to deliver them exactly what they want.
Timeline
Roofer and Salesperson
Anthem Roofing
04.2024 - Current
Customer Service Representative
Metro Grocery Store
01.2023 - 04.2024
Assistant Manager
Cafe17
04.2022 - 12.2022
Bachelor of Arts - Community Economic And Social Development
Algoma University
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