Piyush Bhanushali
HALIFAX,Nova Scotia
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
12
12
years of professional experience
Work History
Package Handler
intelcom
HALIFAX, NS
06.2023 - Current
- Organized packages according to type, size, destination, and other specifications.
- Checked all outgoing shipments to ensure accuracy of contents.
- Monitored package deliveries to ensure timely arrivals at destinations.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
Customer Service Representative
Prayosha Plastics
Valsad, Gujarat
02.2016 - 12.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Sales Associate
Anand plastics
Valsad, Gujarat
01.2012 - 12.2016
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Collaborated with management teams to develop innovative marketing strategies.
Education
Bachelor of Laws -
K M Shah Law College
Valsad04-2015
Bachelor of Commerce -
K J Somaiya College of Arts And Commerce
Mumbai04-2012
Post-Baccaleurate Diploma - Management
Cape Breton University
Sydney, NSSkills
- Computer competency
- Complaint resolution
- Customer Needs Assessment
- Inbound Call Management
- Business Development
- Customer Engagement
Timeline
Package Handler
intelcom
06.2023 - Current
Customer Service Representative
Prayosha Plastics
02.2016 - 12.2022
Sales Associate
Anand plastics
01.2012 - 12.2016
Bachelor of Laws -
K M Shah Law College
Bachelor of Commerce -
K J Somaiya College of Arts And Commerce
Post-Baccaleurate Diploma - Management
Cape Breton University
Similar Profiles
Berika Mekselina SahmaliBerika Mekselina Sahmali
CSR at IntelcomCSR at Intelcom
Vikrant VikrantVikrant Vikrant
Delivery Courier at IntelcomDelivery Courier at Intelcom
Cody GonsalvesCody Gonsalves
Product Owner at IntelcomProduct Owner at Intelcom
Chanderful ChanderfulChanderful Chanderful
Delivery Driver at IntelcomDelivery Driver at Intelcom
Paschalie AndreaPaschalie Andrea
Service Advisor at Nissan HalifaxService Advisor at Nissan Halifax