Work History
Summary
Overview
Education
Skills
Certification
Languages
Work Availability
Timeline
BusinessAnalyst
Piyush Bansal

Piyush Bansal

Brampton,ON

Work History

Grocery Manager

Sobeys
Acton
11.2023 - 09.2024
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Performed key tasks to promote inviting grocery store appearance.

Assistant General Manager

Arctic CoOP
, NU
05.2025 - 06.2025
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Monitored inventory levels and placed orders for new stock as needed.
  • Created promotional campaigns to increase store traffic and generate revenue.
  • Ensured that customer service standards were met or exceeded at all times.
  • Evaluated current processes within the store environment to identify areas of improvement.
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Analyzed financial records to identify areas of improvement within the store.
  • Tracked sales data and identified trends in order to adjust pricing accordingly.

Grocery Manager

NorthWest Company
Cambridge Bay, NU
09.2024 - 04.2025
  • Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
  • Resolved customer complaints in a courteous and professional manner.
  • Monitored inventory levels and stock shelves with new merchandise.
  • Ordered supplies as needed while staying within budget parameters.
  • Organized promotional displays to maximize sales opportunities.

STORE MANAGER

Dollarama
05.2022 - 09.2022
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Assistant Grocery Store Manager

Safeway
06.2020 - 10.2021
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
  • Plan budgets and authorize payments and merchandise returns
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards
  • Supported senior managers with day-to-day operational requirements
  • Delegated tasks to appropriate staff members and monitored performance
  • Handled escalating problems to improve customer relations, maintain brand loyalty, and recapture lost revenue opportunities
  • Collaborated with upper management to develop and implement business improvements
  • Maintained operational performance with skillful handling of opening and closing tasks
  • Managed daily workloads by organizing effective schedules and delegating tasks
  • Directed staff management, task delegation, merchandising, and customer service.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.

ACTING ASSISTANT MANAGER

Safeway
11.2021 - 04.2022
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Created employee schedules to align coverage with forecasted demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Closing Store Manager

Safeway
05.2019 - 06.2020
  • Reconciled register sales and receipts and determined if register tape matched total sales in system.
  • Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
  • Enhanced communication and partnership between staff and vendors.
  • Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.
  • Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
  • Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.

Financial Planner

Aegon
09.2022 - Current
  • Interviewed clients to determine current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance and other information needed to develop financial plan.
  • Provided specialized financial planning support for clients with diverse portfolios and individual needs.
  • Established and deepened existing client relationships through complex financial planning.
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.

Reline Clerk(Travel Based)

Loblaws
06.2023 - 10.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Updated pricing and signage to complete product displays and educate customers.

DELI/Meat Department Clerk

Safeway
06.2018 - 05.2019
  • Restocked products based on available inventories and customer demands.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Consulted with customers to discuss available meats, different cuts and quality options.
  • Maintained excellent levels of food safety by frequently checking product dates and temperatures.

Summary

Results-driven retail management professional with over 5 years of experience leading high-performing teams and consistently exceeding sales goals. Skilled in making smart merchandising and purchasing decisions to drive revenue and enhance customer loyalty. Adaptable and forward-thinking, with a proven ability to optimize policies, resolve customer concerns, and improve operational efficiency. Experienced in recruitment, staff development, and day-to-day store management. Collaborative team player recognized for boosting morale, productivity, and overall store performance.

Overview

7
7
years of professional experience
1
1
Certification

Education

Associate Degree - Biology and Maths

Capilano University

Skills

  • Staff supervision
  • Sales growth
  • Customer service and assistance
  • Training and Mentoring
  • Product Merchandising
  • Task Delegation

Certification

  • First Aid CPR
  • LLQP
  • G License
  • Smart Serve
  • Security Guard

Languages

Hindi
Native language
English
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant General Manager

Arctic CoOP
05.2025 - 06.2025

Grocery Manager

NorthWest Company
09.2024 - 04.2025

Grocery Manager

Sobeys
11.2023 - 09.2024

Reline Clerk(Travel Based)

Loblaws
06.2023 - 10.2023

Financial Planner

Aegon
09.2022 - Current

STORE MANAGER

Dollarama
05.2022 - 09.2022

ACTING ASSISTANT MANAGER

Safeway
11.2021 - 04.2022

Assistant Grocery Store Manager

Safeway
06.2020 - 10.2021

Closing Store Manager

Safeway
05.2019 - 06.2020

DELI/Meat Department Clerk

Safeway
06.2018 - 05.2019

Associate Degree - Biology and Maths

Capilano University

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Piyush Bansal