Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Piyasha Patel

Cambridge,ON

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

1
1
year of professional experience

Work History

Medical Office Assistant

Avalon Medical Clinic
06.2022 - Current


  • Used PSsuit to schedule appointments for doctor visits and procedures.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Received and routed laboratory results to correct clinical staff members.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.

Education

Healthcare Administration And Service Management - Health Care Administration

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
08.2023

Beachlor of Ayurvedic Medicine And Surgery -

G.J. Patel Ayurvedic College
Gujarat, India
10.2021

Skills

  • Compassionate and empathetic towards patients and their families
  • Ability to multitask and prioritize tasks effectively
  • Excellent communication skills, both oral and written
  • Proficient in Microsoft Office and scheduling software
  • Administrative Duties
  • Team Leadership
  • Physician Assistance
  • Appointment Coordination
  • Medical Records Management
  • Hospitality and Accommodation

Accomplishments

  • Certifications:
  • First Aid and CPR certified

Timeline

Medical Office Assistant

Avalon Medical Clinic
06.2022 - Current

Healthcare Administration And Service Management - Health Care Administration

Conestoga College Institute of Technology And Advanced Learning

Beachlor of Ayurvedic Medicine And Surgery -

G.J. Patel Ayurvedic College
Piyasha Patel