Salesforce
AKHIL NAIR
Business Development Professional
TORONTO
Summary
Goal-oriented manager with distinguished selling experience in Finance, Education, Telecommunications, and retail facilities. Expert in increasing productivity and customer satisfaction while driving revenue revenue and sales.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Senior Account Manager
Culligan International
2 2023 - Current
- Met with new customers to share breakroom and cafeteria product and service information, listen to needs and learn about business operations.
- Developed sales proposal. presentations, and RFP designed to meet individual client needs and negotiated expectations, terms, conditions, and pricing.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
- Facilitated account acquisition team progress, setting monthly targets and goals for revenue and customer satisfaction.
- Cold called prospects to explain partnership benefits, representing company values.
- Analyzed key competitors to respond to competitive threats.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
Regional Account Manager
Waterlogic Canada Inc
10.2021 - 02.2023
- Identified and developed nation-wide drinking water partnership with national/ regional accounts such as Royal Bank of Canada, Indigo, Staples, The Beer Store, Lifelabs, Loblaws etc.
- Developed sales proposal. presentations, and RFP designed to meet individual client needs and maximized business potential; negotiated expectations, terms, conditions, and pricing.
- Onboarded net new business relationships through networking, cold calls/emails, and industry connections.
- Grew existing business portfolio by 212% in 2022 by upselling and cross selling and expansion.
- Achieved and exceeded monthly and yearly sales quota, achieving 176% quota vs expected target.
- Achieved 231% in August, 2022 and 311% in April, 2022 by establishing 5 year agreements with Indigo, Staples and Royal Bank of Canada.
- Increased Royal Bank of Canada's portfolio by more than 500% to upgrade it into a national preferred vendor partnership.
- Coordinated client relationship opportunities such as project proposals, budgeting, service contracts and work orders.
- Communicated by phone, email and traveled for face to face contact for more than 20 key accounts.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Renegotiated contracts with expiring accounts to continue relationships with current company clients.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Business Account Manager
Rogers Communications (Lifestyle Communications)
10.2019 - 09.2021
- Developed business network by identifying and pursuing new sales opportunity for various Rogers products such as Rogers Dedicated Internet, Wireless services, IOT solutions, Office 365 licenses, Asset and Fleet tracking products and other technology related offerings to Small and Medium sized businesses.
- Boosted brand awareness by effective marketing of products within base accounts and with new prospects, and implemented promotional campaigns for Rogers Business Solutions.
- Worked with Salesforce, Workflow, Profit 21 and Lead Management Systems to maintain customer database and for day to day sales opportunity management.
Student Accounts Supervisor
Niagara College Canada
02.2018 - 06.2019
- Advised student on future term fees invoices, scholarships, payment plans, financial guarantees and account encumbrance.
- Collaborated with other departments on programming/service initiatives that may impact student accounts.
- Resolved disputes and abnormalities in agent account management and policy procedures.
Relationship Manager
American Express Banking Corporation
10.2013 - 03.2016
- Acquired business through cold calling, networking, implementing sales strategy.
- Conducted research to identify requirements of the customer and provided a solution with need based selling.
- Processed credit applications using credit software and communicating the approval with other departments.
Education
MBA Essentials - Rotman School of Business
University of Toronto
Toronto 08.2021 - 08.2022
International BusinessManagement - Business Management
Niagara College Canada
Niagara On The Lake 05.2016 - 01.2018
Bachelors of Commerce -
Delhi University
Delhi 07.2010 - 06.2013
Skills
- Account Portfolio Expansion
Cross selling within various verticals
Business Development & Analysis
Planning and Coordination
Relationship Management
Software
Softloft
MS Office Suite
Hubspot
Timeline
Regional Account Manager
Waterlogic Canada Inc
10.2021 - 02.2023
MBA Essentials - Rotman School of Business
University of Toronto
08.2021 - 08.2022
Business Account Manager
Rogers Communications (Lifestyle Communications)
10.2019 - 09.2021
Student Accounts Supervisor
Niagara College Canada
02.2018 - 06.2019
International BusinessManagement - Business Management
Niagara College Canada
05.2016 - 01.2018
Relationship Manager
American Express Banking Corporation
10.2013 - 03.2016
Bachelors of Commerce -
Delhi University
07.2010 - 06.2013
Senior Account Manager
Culligan International
2 2023 - Current
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