PRINCESS NWANNENNAYA ODATSE PETERS
Halifax
Summary
Dynamic Office Manager at Digital Bridge Institute with a proven track record in enhancing organizational productivity and customer satisfaction. Skilled in time management and cleaning protocols, I implemented effective office procedures and training programs, resulting in improved team efficiency and operational effectiveness. Committed to maintaining high standards of cleanliness and safety.
Overview
18
18
years of professional experience
Work History
Office Manager
DIGITAL BRIDGE INSTITUTE
09.2017 - 08.2025
- Assisted in daily office operations to ensure efficient workflow and communication.
- Organized and maintained filing systems for easy access to documents and records.
- Scheduled appointments and meetings, optimizing time management for team members.
- Supported bookkeeping tasks by maintaining accurate financial records and invoices.
- Implemented office procedures to enhance organizational productivity and efficiency.
- Monitored office environment to uphold cleanliness and safety standards consistently.
- Facilitated onboarding processes for new staff by preparing materials and training resources.
Cleaning Supervisor
Digital Bridge Institute
06.2009 - 08.2017
- Supervised cleaning staff, ensuring adherence to safety protocols and operational standards.
- Implemented training programs for new hires, enhancing team efficiency and service quality.
- Developed cleaning schedules optimizing resource allocation and task completion timelines.
- Conducted regular inspections of facilities, identifying areas for improvement and maintaining high cleanliness standards.
- Resolved customer complaints promptly, fostering positive relationships and enhancing client satisfaction.
- Analyzed workflow processes, recommending adjustments that improved overall operational effectiveness.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Ensured adherence to all relevant industry regulations and company policies during daily operations at various worksites.
- Maintained detailed records of completed tasks to track progress towards established goals and ensure compliance with client expectations.
- Completed schedules, shift reports, and other business documentation.
Cleaner
Digital Bridge Institute
10.2007 - 05.2009
- Maintained cleanliness and sanitation standards in various facilities.
- Operated cleaning equipment, including vacuums and floor scrubbers, efficiently.
- Conducted routine inspections to identify maintenance needs and safety hazards.
- Trained new staff on cleaning procedures and safety protocols effectively.
- Developed schedules for daily cleaning tasks to ensure coverage and consistency.
Education
Diploma - Health Care Aide
Oxford International College
Halifax, NS03-2026
Master of Science - Public Administration
University of Abuja
Abuja Nigeria06-2019
Higher National Diploma - Secretarial Studies
Federal Polytechnic
Bida, Niger State, Nigeria12-1998
Skills
- Customer service
- Housekeeping
- Cleaning and sanitizing
- Sweeping and mopping
- Time management
Timeline
Office Manager
DIGITAL BRIDGE INSTITUTE
09.2017 - 08.2025
Cleaning Supervisor
Digital Bridge Institute
06.2009 - 08.2017
Cleaner
Digital Bridge Institute
10.2007 - 05.2009
Diploma - Health Care Aide
Oxford International College
Master of Science - Public Administration
University of Abuja
Higher National Diploma - Secretarial Studies
Federal Polytechnic
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