Pitra Melford Jowoh
Toronto,ON
Summary
Experienced Security Risk Management Specialist with over 4 years of hands-on experience managing third-party, operational, and enterprise risks in regulated environments. Expertise lies in cybersecurity risk management, with a strong focus on information security policies, regulatory compliance, and best practices. Designed, implemented, and managed risk management strategies and compliance programs that align with industry standards like ISO 27001/27002 and NIST frameworks. I am skilled at developing risk assessment models, mitigating operational risks, and fostering strong relationships with stakeholders to support organizational success. I am now looking to apply my expertise as a Vendor Risk Management Lead at Affirm, where I can help enhance and streamline third-party risk management across the engagement lifecycle.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Risk Management-Business Analyst
twoPLUG
06.2019 - 03.2021
- Evaluated and assessed risks, assumptions, and constraints for deliverables, improving project delivery timelines by 15%
- Led risk assessment workshops with project teams, resulting in the identification of 15+ critical risks and actionable mitigation strategies that improved overall project delivery timelines by an additional 10%
- Implemented a risk tracking system that improved the visibility of critical IT risks, increasing reporting efficiency by 25%
- Conducted competitive analyses and benchmarking, enhancing strategic insights that contributed to a 10% increase in market positioning
- Supported the development of risk mitigation strategies, helping to decrease project delays related to IT infrastructure by 12%
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Information Security Analyst
APAA
04.2017 - 03.2019
- Utilized security reporting tools and monitored systems for potential security issues
- Participated in technology audits and monitoring, including planning, control analysis, testing, and issue development
- Improved incident response times by creating and maintaining detailed incident response procedures.
- Streamlined threat monitoring processes for quicker identification of potential risks.
- Increased organizational resilience with the development of comprehensive disaster recovery plans.
Junior Administrator Patch Management
MultiChoice Nigeria
02.2014 - 03.2016
- Assisted in the installation and maintenance of hardware and software, contributing to a 20% increase in system efficiency
- Executed routine updates and patches, resulting in a 15% reduction in system downtime
- Managed network devices and enhanced security protocols, improving overall network stability and performance metrics
- Contributed to a positive work environment by fostering a culture of collaboration and open communication among team members.
Technical Sales Specialist (Digital Mobile TV)
MultiChoice Nigeria
03.2011 - 01.2014
- Facilitated device setup and configuration for customers, boosting their purchase satisfaction by 25% and improving overall user comfort
- Fostered key customer relationships, leading to a 25% increase in satisfaction and a10% boost in retention
- Developed new customer connections that resulted in a 15% increase in sales revenue through tailored solutions and a 30% boost in upsell opportunities
Education
Advanced Diploma - Computer Systems Technology
George Brown College
Toronto, ONB.Sc. - Public Administration
Lagos State University
NigeriaSkills
- Stakeholder & Team Management
- Security Incident Management
- Vendor Risk Management
- Business Continuity Management
- Insider Risk / Risk Reporting
- Threat Risk Assessment (TRA)
- Continuous Learning & Adaptation
- Project Management
- Security Control Frameworks (ISO 27001, NIST, PCI DSS)
- Governance, Risk Management, and Compliance (GRC)
- TOOLS: Archer ServiceNow GRC OneTrust
Certification
- Certified Information Security Manager (CISM), In View
- Mastercard Cybersecurity Virtual Experience Program, 07/01/24, Participated in a job simulation as an analyst on Mastercard's Security Awareness Team, where I analyzed, identified, and reported security threats like phishing, and implemented security training across different business areas.
Timeline
IT Risk Management-Business Analyst
twoPLUG
06.2019 - 03.2021
Information Security Analyst
APAA
04.2017 - 03.2019
Junior Administrator Patch Management
MultiChoice Nigeria
02.2014 - 03.2016
Technical Sales Specialist (Digital Mobile TV)
MultiChoice Nigeria
03.2011 - 01.2014
Advanced Diploma - Computer Systems Technology
George Brown College
B.Sc. - Public Administration
Lagos State University
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