Dynamic Technical Solutions Architect with over 10 years of pre-sales experience in Computing, Computer Networks, Network Security, and Data Storage. Demonstrates expert-level strategic planning and decision-making abilities, effectively anticipating, identifying, and resolving complex issues to drive business expansion. Skilled in cultivating robust business partner relationships across all organizational levels, complemented by strong problem-solving capabilities. Possesses a superior knack for positioning businesses to achieve incremental sales, profits, and shareholder value.
Work History
Solutions Consultant
2 Years 6 Months
Palo Alto Networks | 05.2024 - Current
Collaborated with cross-functional teams to design and implement customized solutions for clients in various industries.
Delivered high-quality presentations and demonstrations, showcasing the value of proposed solutions to prospective clients.
Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
Drafted integration plans to ease assimilation of products into customers' business infrastructure.
Served as a trusted advisor for clients, providing strategic insights and recommendations based on in-depth analysis of their unique challenges and opportunities.
Technical Solutions Architect - SASE
2 Years 8 Months
Cisco Systems | 07.2021 - 03.2024
Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
Conducted technical workshops and education sessions for customers, Cisco Resellers, Systems Engineers and Americas Sales teams.
Created strong relationships with key decision makers as trusted consultant for SASE Solutions.
Led design and implementation of SASE lab in AWS consisted of SD-WAN & Cloud Networking, Remote Access as a Service, ZTNA and ADEM to demonstrate the value of SASE solutions to our customers and partners.
Technical Solutions Architect - SD-WAN
2 Years 1 Month
Cisco Systems | 06.2019 - 07.2021
Won SD-WAN deal of the year for Cisco Global Commercial Segment for FY19 which comprised more than 100 branches.
Delivered SD-WAN Technical Sessions in Cisco Connect across Canada which was attended by over 200 attendees in last 18 months.
Have designed and PoC’d close to 20 SD-WAN opportunities in Western Canada during last 18 months.
Providing leadership and advisory as part of technical advisory group to BE and Marketing as voice of the customer to spur innovation and development of existing and future product sets.
Mentoring field through shadowing engagements to execute on Test Drive and PoC delivery
Developed sales and technical collateral, such as presentations, white papers, design guides and test plans for furthering internal and external knowledge along with sales.
Systems Engineer
5 Months
Veeam Software Canada | 01.2019 - 06.2019
Worked with Sales teams (field and inside) to develop customer relationships, propose individualized IT solutions, and assisted overall sales process
Created and delivered customer-facing presentations and POCs. Completed 3 PoCs in 2 months.
Learned and advocated for Veeam's full suite of products with a fierce commitment to self-education, team & business community knowledge sharing and industry
Senior Systems Engineer
3 Years 6 Months
Cisco Systems | 07.2015 - 01.2019
Ensured effective technical coverage for Cisco customers
Played the role of trusted advisor who consults on the design of technical solutions comprising of Cisco/Meraki products and solutions across the portfolio
Interfaced with business units, hardware and software teams to provide permanent solutions to recurring issues
First technical point of contact for both pre and post sales activities
Introduced latest technologies and present on upcoming product and solutions to the customers under NDA
Systems Engineer
2 Years 4 Months
Cisco Systems | 04.2013 - 08.2015
Lab Administrator
2 Years 5 Months
Cisco Systems | 04.2011 - 09.2013
Education
Master of Science - Computer Science
University of Alberta | Edmonton, AB | 09.2011
Bachelor of Science - Electrical And Electronics Engineering
University of Peradeniya | Peradeniya, Sri Lanka | 04.2007
Skills
Technology Solution Design
Outcome-based Sales Discussions
Team Communication and Collaboration
Public & Event Speaker
Demos & Proof of Concepts
Accomplishments
Sales Achiever for fiscal years 2015, 2017, 2018, 2022, 2023, 2025, 2026
Solutions Architect of the Quarter: Q1FY22, Q1FY23, Q2FY24
SE Transition & Leadership Development Program
RSA Conference 2022 Speaker
Cisco Live 2022 - Lab Session Owner
5x Cisco Connect Canada Speaker
(ISC)2 Presenter
Certification
CCIE Data Center #47062
Palo Alto PSE, XSIAM Certified
Certified Meraki Networking Associate & Professional
Aviatrix Certified Expert
CATO SSE & SASE Level 1
Timeline
Solutions Consultant
Palo Alto Networks
05.2024 - CurrentRead More
Technical Solutions Architect - SASE
Cisco Systems
07.2021 - 03.2024Read More
Technical Solutions Architect - SD-WAN
Cisco Systems
06.2019 - 07.2021Read More
Systems Engineer
Veeam Software Canada
01.2019 - 06.2019Read More
Senior Systems Engineer
Cisco Systems
07.2015 - 01.2019Read More
Systems Engineer
Cisco Systems
04.2013 - 08.2015Read More
Lab Administrator
Cisco Systems
04.2011 - 09.2013Read More
University of Alberta
Master of Science from Computer Science
Read More
University of Peradeniya
Bachelor of Science from Electrical And Electronics Engineering
Onsite Lead Consultant US - SAP HANA & BI/BO Consultant at Infosys Technologies LtdOnsite Lead Consultant US - SAP HANA & BI/BO Consultant at Infosys Technologies Ltd