Pir Chishti
Ottawa
Summary
Experienced business owner, entrepreneur, and legal advisor with a strong record of enhancing client satisfaction and promoting sustainable business practices. Skilled in strategic planning, financial management, and multilingual communication. Successfully led initiatives that boosted profitability and expanded market presence, utilizing exceptional negotiation and business management expertise. Fluent in Punjabi and Urdu, with excellent written and spoken proficiency, and a working knowledge of Hindi. My background in leadership and business growth enables me to optimize productivity and drive profitability through strategic planning and operational insight. Proven ability to lead diverse teams and implement innovative solutions, with a strong connection to the community. Dedicated to achieving exceptional results and fostering success in any role.
Overview
25
25
years of professional experience
Work History
Buisness Owner/Manager of Operations
Pak India Restaurant
10.2017 - Current
- Developed strategic business plans to drive growth and increase profitability.
- Enhanced customer satisfaction by implementing personalized service initiatives.
- Oversaw day-to-day operations, ensuring seamless workflow and meeting business objectives.
- Increased market presence by developing and executing targeted marketing campaigns.
- Responsible for hiring, and directed staff training and development for improved performance and skill enhancement.
- Enhanced digital presence by leveraging online platforms and social media marketing.
- Conducted regular audits to meet licensing and inspection standard.
- Launched successful new initiatives (e.g., catering services, special events) that contributed to a revenue increase.
- Created and managed budgets, reducing operational costs by while increasing profitability.
- Oversee procurement of groceries, ensuring cost-effective purchasing and inventory management.
- Perform receptionist duties, maintaining excellent customer service standards.
- Handle payroll, paystub management , and all financial matters.
Entrepreneur
Cellphone Kiosk Regent Mall
04.2011 - 01.2016
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Determined business plan, mission statement, and vision.
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
- Achieved sustainable business practices, sourcing eco-friendly materials and minimizing waste in production process.
- Negotiated with suppliers to secure competitive pricing on cellphones, accessories, and repair parts.
- Performed cellphone troubleshooting and repairs, including screen replacements, battery swaps, and software updates.
- Hired and trained staff to provide basic technical support and upsell repair services.
Legal Advisor
Chishti Law Associates
06.2000 - 11.2010
- Enhanced client satisfaction with timely and accurate legal advice on various matters.
- Advised executive teams on proper corporate governance practices, minimizing legal exposure and liability.
- Trained junior team members on relevant industry best practices, fostering a culture of continuous learning.
- Managed complex cases effectively, prioritizing tasks according to urgency and importance.
- Maintained strict confidentiality while managing sensitive information related to clients'' legal affairs.
- Collaborated with human resources and outside counsel to protect company from legal claims.
- Negotiated favorable settlements in high-stakes disputes, saving clients time and resources in litigation.
- Drafted and reviewed internal policies, employee handbooks, and operational procedures to align with legal standards.
- Developed strategies for court proceedings and negotiations.
- Counseled clients on potential outcomes of legal matters.
- Presented key evidence and exhibits during civil trials.
- Negotiated settlements with opposing counsel.
- Assisted human resource departments in drafting employee handbooks compliant with labor laws and regulations.
- Streamlined contract negotiation processes, ensuring compliance with applicable laws and regulations.
Education
Bachelors of Law - Law
Punjab University
Punjab Lahore, Pakistan02-2000
Skills
- Multilingual/Communication
- Business management
- Strategic planning
- Financial oversight
- Customer relations
- Business development
- Project management
- Negotiation skills
- Staff training
- Marketing strategy
Languages
English
Urdu
Punjabi
Hindi
Timeline
Buisness Owner/Manager of Operations
Pak India Restaurant
10.2017 - Current
Entrepreneur
Cellphone Kiosk Regent Mall
04.2011 - 01.2016
Legal Advisor
Chishti Law Associates
06.2000 - 11.2010
Bachelors of Law - Law
Punjab University
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