Piper Mcgaw

• Cultivated customer connections to foster loyalty and encourage repeat visits.
• Collaborated effectively within a team-oriented environment.
• Prepared a diverse range of coffees and beverages according to Starbucks standards.
• Memorized official Starbucks menu preparations to fulfill customer beverage requests.
• Executed efficient sequencing and multitasking during drink preparation for timely service.
• Educated customers on product offerings through attentive listening and tailored recommendations.
• Managed inventory to ensure availability of supplies for baristas.
• Maintained organized workstations to enhance speed and efficiency during peak hours.

Ensured compliance with health department sanitation standards.

• Prepared and served food, pastries, mocktails, and smoothies.
• Managed event organization for birthday parties of up to 40 guests.
• Designed engaging social media content for Instagram and TikTok platforms.
• Provided exceptional customer service to enhance overall experience.
• Operated POS system efficiently to process transactions.
• Maintained cleanliness and organization of café environment.
• Independently opened and closed store while serving as keyholder.

• Organized sales floor to enhance customer experience and product accessibility.
• Arranged displays strategically to maximize visual appeal and sales potential.
• Managed fitting room operations, ensuring cleanliness and efficiency.
• Trained and led new employees to maintain high service standards.
• Provided exceptional customer service by assisting with brand knowledge and size selection.
• Maintained meticulous attention to detail while merchandising, including color-coding and sizing racks.
• Independently opened and closed store, assuming keyholder responsibilities.

• Maintained organized stock and ensured store presentation met customer expectations.
• Delivered exceptional customer service to foster a welcoming atmosphere.
• Acquired proficiency in POS system for efficient transaction processing.
• Executed weekly promotional displays, including sale tags and flyers.
• Provided assistance to customers in locating specific products through extensive store knowledge.
• Managed phone inquiries and directed customers to appropriate departments.