Piper Hollingsworth
Niagara Falls,ON
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills provided at Boston Pizza. Proven ability to enhance guest engagement in high-volume dining environments while effectively collaborating with team members. Proficient in cash handling and adept at resolving customer issues, ensuring a seamless experience for all patrons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Expo Runner
Boston Pizza
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained clear communication channels with kitchen staff to address any issues or discrepancies in orders promptly.
- Collaborated with servers to ensure timely delivery of orders, reducing wait times for customers.
Customer Service
Niagara Parks Commission
04.2023 - 07.2024
- Provided exceptional customer service while assisting with ticketing.
- Worked with customer service representatives to handle escalated customer issues.
- Helped navigate tourists with minimal English speaking to help find their specific needs.
Education
A.N. Myer Secondary School
Niagara Falls06-2025
Pre-Health
Niagara College
Welland04-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- High volume dining
- Team collaboration
- Positive and professional
Certification
- Smart Serve Certified (July 13, 2025 - July 12, 2030)
Timeline
Server/Expo Runner
Boston Pizza
04.2024 - Current
Customer Service
Niagara Parks Commission
04.2023 - 07.2024
A.N. Myer Secondary School
Pre-Health
Niagara College
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