Pinky Maung Lwin
Los Angeles
Summary
Dynamic and results-oriented professional with proven expertise in customer service and multitasking. Excelled at Bruxie by enhancing customer satisfaction and team efficiency. Skilled in customer relationship management and complaint handling, demonstrating a strong work ethic and positive attitude. Achieved significant improvements in service delivery and customer engagement.
Developed skills in fast-paced food service environment, including high-level customer service and efficient task management. Adaptable and quick to learn, with ability to thrive in new and diverse settings. Seeking to leverage these abilities in new field to drive positive outcomes and continuous improvement.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Bruxie
12.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Customer Service Executive
Anawrahtar Tyre World Co.Ltd
01.2021 - 08.2023
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Education
Associate of Arts - Legal Studies
College of DuPage
Glen Ellyn, IL12-2027
High School Diploma -
Bahan International Science Academy
Po Sein Road07-2023
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Team collaboration
- Customer engagement
- Customer relationship management
- Complaint handling
- Presentation skills
- Public speaking
Timeline
Food Service Worker
Bruxie
12.2024 - Current
Customer Service Executive
Anawrahtar Tyre World Co.Ltd
01.2021 - 08.2023
Associate of Arts - Legal Studies
College of DuPage
High School Diploma -
Bahan International Science Academy
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