Pinky Singh
Vancouver,BC
Summary
Results-driven Human Resources Business Partner offering 7+ years in achieving positive human resources results for Textile companies. Articulate negotiator skillful in supporting competitive company growth by sourcing top-quality applicants for critical roles. Organized planner with excellent team leadership and program management abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Admin Assistant, Admissions & Communications
University of British Columbia
08.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Dispatch Officer
Paladin Security
12.2022 - 07.2023
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
- Prepared detailed incident reports to facilitate appropriate follow-up.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Issued access cards to authorized personnel to monitor access points.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
RESTAURANT SERVER
An Indian Affair
04.2022 - 09.2022
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials, and took drink orders.
- Stayed up-to-date on menu changes to help customers make food choices.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Human Resources Business Partner
Trident Limited
10.2014 - 03.2022
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Advised senior management on organizational development and change management initiatives.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Recruited top talent to maximize profitability.
- Devised hiring and recruitment policies for 5000 employee company.
Education
MBA - Human Resources Management
University Canada West
Vancouver, BC06.2023
Bachelors of Commerce - Accounting And Finance, Business Administration
Barkatullah University
Bhopal, India03.2012
Bachelor of Education - Commerce And Business Administration
Maharshi Dayanand Saraswati University
Ajmer, India04.2014
Skills
- Coaching Leadership
- Managing Employee Relations
- Strategic Planning
- Talent Recruitment
- HR Policies Development
- Diversity and Inclusion
- Training and Development
- Organizational Development
- Improving Compensation Plans
- Conducting Employee Surveys
- Optimizing Performance
- Document Control
Certification
- CPR Certification
- FoodSafe
- Serving It Right
- CPHR Enrolled
Additional Information
BST licence
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Limited Working
Timeline
Admin Assistant, Admissions & Communications
University of British Columbia
08.2023 - Current
Dispatch Officer
Paladin Security
12.2022 - 07.2023
RESTAURANT SERVER
An Indian Affair
04.2022 - 09.2022
Human Resources Business Partner
Trident Limited
10.2014 - 03.2022
MBA - Human Resources Management
University Canada West
Bachelors of Commerce - Accounting And Finance, Business Administration
Barkatullah University
Bachelor of Education - Commerce And Business Administration
Maharshi Dayanand Saraswati University
Similar Profiles
Apryl-Rose CarneyApryl-Rose Carney
Events Team Coordinator at University of British Columbia -Taylor Swift ClubEvents Team Coordinator at University of British Columbia -Taylor Swift Club
GAURI GARGGAURI GARG
Buyer at University of British ColumbiaBuyer at University of British Columbia
Selma SelimovicSelma Selimovic
Teaching Assistant at University of British ColumbiaTeaching Assistant at University of British Columbia
Momodou BarryMomodou Barry
Customer Service Representative at University of British ColumbiaCustomer Service Representative at University of British Columbia
Lucheng ZhouLucheng Zhou
Intern at INGSHI Information Technology Co., Ltd.Intern at INGSHI Information Technology Co., Ltd.