Summary
Overview
Work History
Education
Skills
Military Service
Additional Information
Work Availability
Quote
Timeline
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Pinhas Boltanski

LANDING SPECIALIST
Edmonton,Alberta

Summary

Several years of experience in different work fields including, Sales, Security, Electronics & Aircraft Technician and Customer Service. Through work experience I have developed many valuable skills such as:

Team leadership, Human Resource management, Excellency at clear communication, Efficiency in multi-tasking, learning new ideas/tasks very quickly, Excelling by being highly self- motivated, Proficiency in several languages and becoming well versed in several technical computer skills.

Overview

11
11
years of professional experience

Work History

Car Salesman

Avenue Motors
Edmonton, AB
02.2022 - Current
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Answered telephone and email inquiries from potential customers.
  • Responded to customer enquiries via telephone and email.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Completed registration paperwork and sales documentation.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Prepared purchased vehicles and completed final delivery checks.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Outlined sales, warranty and service procedures.

Regional Sales Manager

Lozman Canada Inc
Edmonton, Canada
03.2019 - 03.2020
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
  • Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
  • Finalized sales contracts with high-value customers.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Coached more than 50 sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings

Sales Manager

Lozman Canada Inc
Edmonton, Canada
08.2018 - 03.2019
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached more than 50 employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly qualified staff by teaching best practices, procedures and sales strategies.
  • Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success.
  • Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
  • Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Resolved customer issues quickly and managed multiple accounts to increase sales and meet quotas.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Established and cultivated solid business relationships with new or existing customers.
  • Interpreted sales and pricing policies to departmental personnel and customers.
  • Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
  • Reviewed customer service agreements for terms and conditions pricing and accuracy.
  • Met with clients, delivering presentations and educating on product and service features and offerings.
  • Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
  • Evaluated performance against goals and implemented appropriate development plans.

Sales Associate

Lozman Canada Inc
Edmonton, Canada
01.2018 - 08.2018
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Distributed more than 1000 sales information, business cards and promotional information to prospective customers.
  • Negotiated prices, terms of sales and service agreements.
  • Developed accounts while establishing and maintaining long-term relationships with customers.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Prepared large cash deposits with zero discrepancies.
  • Solved customer challenges by offering relevant products and services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Developed, marketed and sold full range of products and support services.
  • Educated associates on market trends and stayed up to date on forecasts.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Greeted customers, helped in finding requested items and carried merchandise to checkout line.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Worked independently with minimal supervision.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Set and achieved company defined sales goals.
  • Informed customers of promotions to increase sales productivity and volume.
  • Exceptional computer skills
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Developed new business relationships and maintained existing through regular communications and effective account management.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Quoted prices, credit terms and other bid specifications.
  • Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
  • Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.

Gun License Security Guard

Shaal Security
Ashkelon , Israel
07.2008 - 02.2017
  • At the Holiday Resort for Soldiers.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours, night, weekend, and holiday shifts.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Checked and verified photo identification prior to granting facility access.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Permitted entry with escort for approved persons into secure locations.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.

Education

Certificate, Security License - Security Guard

Certificate Security License
Edmonton, AB
11.2020

Certificate, Pro Serve Liquor Staff License - Pro Serve

AGLC
Edmonton, AB
09.2020

Bachelor of Arts - Accounting

College of Management. Rishon Lezion
Israel
10.2014

High School Diploma -

Ort Afridar Ronson School
Israel
09.2003

Skills

  • Cold Calling
  • Customer Complaint Resolution
  • Conflict Resolution
  • Deal Closing
  • Territory Growth
  • Advertising Campaigns
  • Sales Program Coordination
  • Shipping and Receiving Oversight
  • Performance Evaluations
  • Sales Records Management
  • Customer Base Development
  • Project Management
  • Discount Rate Requirements
  • New Account Development
  • Sales Leadership
  • Team Recruiting and Onboarding
  • Negotiation and Persuasion
  • Lead Generation
  • Customer Service
  • Microsoft Office
  • Direct Sales
  • Inventory Control Processes
  • Account and Territory Management
  • Aftermarket Sales
  • Customer Needs Assessment
  • Regional Sales and Support
  • Staff Training
  • Customer Billing
  • Consultative Selling Techniques
  • Motivational and Inspirational
  • Sales Targeting
  • Individual and Team Goals
  • Customer Portfolio Management
  • Lead Identification and Generation
  • Process Improvement
  • Strategic Planning
  • Sales Quota Management
  • Territory Management
  • Client Base Retention
  • Employee Retention
  • Customer Order Management
  • Quote Preparation
  • Inventory Management and Planning
  • Maintaining Clean Work Areas
  • Employee Motivation

Military Service

Full Military Service 2004 - 2007. Served In the Israeli Air Force As an Electronic And RF Systems Technician ( primarily on F-16 Aircrafts).

Graduated Electronic and RF System Technician Course.

Graduate Trapped Extractor Course.

Remarkable Service.

Released as a Staff Sergeant.

Additional Information

Language Proficiency:

Hebrew- Source Language

English- High Level English

Russian- Basic Level Russian


References:

Available Upon Request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Car Salesman

Avenue Motors
02.2022 - Current

Regional Sales Manager

Lozman Canada Inc
03.2019 - 03.2020

Sales Manager

Lozman Canada Inc
08.2018 - 03.2019

Sales Associate

Lozman Canada Inc
01.2018 - 08.2018

Gun License Security Guard

Shaal Security
07.2008 - 02.2017

Certificate, Security License - Security Guard

Certificate Security License

Certificate, Pro Serve Liquor Staff License - Pro Serve

AGLC

Bachelor of Arts - Accounting

College of Management. Rishon Lezion

High School Diploma -

Ort Afridar Ronson School

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Pinhas BoltanskiLANDING SPECIALIST