Ping Jung Chen
Vancouver,BC
Summary
My name is Phoebe, and I am from Taiwan. I am a current student at Vancouver Community College, pursuing studies in Baking and Pastry. I have developed a strong passion for baking and customer service, and my goal is to receive professional training to become an excellent pastry chef and establish a better living environment in Canada for my children. While initially choosing the baking profession due to limited English proficiency, I have gradually fallen in love with the joy of baking. Over the course of several months, I've learned mixing techniques and material characteristics, which have brought me great pleasure. Friends who have seen my baking creations have praised them highly, boosting my sense of accomplishment. I hope to bring the delight of my creations to more people in the future.
During of study, I have learnt 5 months, and my skills are quick breads, cookies, pies, tarts, puff pastries, croissants, baguettes, and various fillings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Investor Relations Manager
Owner
09.2019 - Current
- Created and managed financial models to evaluate corporate investments and acquisitions.
- Designed and maintained financial models to identify and measure risks.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Conducted financial due diligence on potential investments and acquisitions.
Account Executive
U-trust Rehouse Co.
09.2009 - 05.2019
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Prepared additional quotes for current clients to upsell products and services.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Restaurant Team Member
KFC
09.2006 - 09.2009
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Cultivated warm relationships with regular customers.
- Operated register to process payments and collect cash payment for order totals.
- Greeted guests pleasantly and answered menu questions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Convenience Store Clerk
Family Mart
09.2004 - 09.2006
- Performed inventory control, such as counting, and stocking merchandise.
- Operated POS systems to accurately process customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Education
Baking And Pastry
Vancouver Community College
Vancouver, BC09.2024
High School Diploma -
Guanghua Higher Vocational School
Taipei, Taiwan09.2011
Skills
- Food preparation and safety
- ServSafe
- POS system use
- Ordering procedures
- Bakery equipment knowledge
- Cash Handling
- POS system experience
- Cash register operation
- Kitchen maintenance
- Cleaning and organization
- Ingredient inspection
Certification
- Certificate Food safe Lv. 1
Timeline
Investor Relations Manager
Owner
09.2019 - Current
Account Executive
U-trust Rehouse Co.
09.2009 - 05.2019
Restaurant Team Member
KFC
09.2006 - 09.2009
Convenience Store Clerk
Family Mart
09.2004 - 09.2006
Baking And Pastry
Vancouver Community College
High School Diploma -
Guanghua Higher Vocational School
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