Pinal Patel

• Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
• Helped customers select merchandise by offering multiple product options fitting specific needs.
• Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
• Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
• Pushed and stocked product in multiple departments and consistently met time targets.
• Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.
• Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
• Reviewed patient records for accuracy and completeness.

• Performed thorough equipment maintenance, ensuring optimal performance and reduced downtime.
• Performed laboratory testing and operated automated equipment within limits.
• Summarized test results and activities for management via verbal updates or written reports.
• Conferred with patient to obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.
• Improved diagnostic accuracy by performing timely and accurate laboratory tests on patient samples.

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