Pina Corea
Calgary,AB
Summary
Organized Dental Office Administrator known for productive and efficient task completion. Specialize in patient scheduling, billing management, and dental insurance claims processing. Excel at communication, time management, and problem-solving to enhance office operations and patient satisfaction.
Seasoned Dental Office Administrator with background in patient scheduling, insurance coordination, and office management. Strengths include top-level organizational skills, effective team leadership, and understanding of dental office operations. Past roles have seen significant improvements in office efficiency and patient satisfaction due to diligent administration and steadfast commitment to quality care.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2026
2026
years of professional experience
17
17
years of post-secondary education
Work History
Dental Office Administrator
Panatella Dental
Calgary, Alberta
05.2010 - Current
- Provided administrative support to the dental team, including scheduling appointments, confirming upcoming visits and managing patient records.
- Prepared financial statements for patients as needed, including estimates of future treatments and costs.
- Assisted with filing insurance claims and ensuring accurate payments were received in a timely manner.
- Managed front desk operations such as answering phones, responding to emails, scheduling appointments and providing customer service to all clients.
- Greeted patients and provided patient forms to be completed before their appointment.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Certified - In Office Training
Dentrix
09.2008 - 09.2025
Bright Squid
Calgary, AlbertaThe Scheduling Institute
Calgary, AlbertaRecall Max
Calgary, AlbertaSkills
- Patient record management
- Insurance claims processing
- Financial statement preparation
- Appointment scheduling
- Team collaboration
- Effective communication
- Time management
- Attention to detail
- Customer service
- Workflow optimization
- Phone etiquette
- Bank deposits
- Multitasking Abilities
- Team building
- Positive attitude
- Excellent communication
- Reception duties
- Claims processing
- Professional and courteous
- Insurance verification
- Communication skills
- Adaptability
- Data analysis
- Schedule management
- Professionalism
Languages
Italian
First Language
Timeline
Dental Office Administrator
Panatella Dental
05.2010 - Current
Certified - In Office Training
Dentrix
09.2008 - 09.2025
Bright Squid
The Scheduling Institute
Recall Max