Pilar Hayes
San Diego
Summary
Professional in field of accounting, bringing valuable expertise in financial analysis, reporting, and compliance. Proven ability to improve processes and maintain accurate financial records. Reliable team collaborator with focus on achieving results and adaptability to changing needs. Proficient in financial management and regulatory compliance.
Overview
11
11
years of professional experience
Work History
Accounting Specialist
TripShot
01.2023 - Current
- Developed financial projections and forecasts to guide investment decisions.
- Tracked prices, yields and other trends to correctly interpret impacts on investment programs.
- Increased customer satisfaction, resolving disputes and offering payment solutions tailored to individual needs.
- Improved cash flow with diligent follow-up on overdue accounts and effective negotiation strategies.
- Prepared reports of findings and recommendations.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Accounting Associate
Aviva Systems Biology
01.2021 - 11.2023
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
- Investigated daily variances and corrected errors to resolve discrepancies
- Reported financial data and updated financial records in ledgers and journals
- Managed and responded to correspondence and inquiries from customers and vendors
- Generated invoices upon receipt of billing information and tracked collection progress
- Maintained account accuracy by reviewing and reconciling checks monthly
- Worked closely with delinquent account holders to collect and reconcile accounts through approved channels
- Routinely contacted account holders with balances over 30 days past due to resolve delinquencies
- Verified and posted account transactions, providing weekly and monthly reporting of AP aging to senior management to maintain accounting ledgers
- Processed cash receipts in various forms, including check, ACH and wire to proper customer accounts
- Examined customer payment plans, payment history and credit lines to research and resolve delinquent accounts
- Worked closely with internal teams to resolve customer billing and payment issues
- Cleared account balances by examining customer payments and payment history and coordinating contact with collections
Credit Specialist
WAXIE
06.2014 - 02.2021
- Monitored appropriateness of credit limits on customers, making changes to realign operations with policies and targets.
- Developed effective relationships with customers, which helped improve overall payment processes.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Kept records of customers' charges and payments.
- Monitored accounts for signs of fraud and non-payment issues.
Education
Bachelor of Arts - Child Development
Point Loma Nazarene University
12.2021
Skills
- Accounts receivable
- Invoice processing
- General ledger management
- Accounts payable
- Account reconciliation
- Financial auditing
- Accounting software
- Journal entries
- Budget forecasting
- Customer service
- Attention to detail
- Verbal and written communication
- Microsoft Excel
Timeline
Accounting Specialist
TripShot
01.2023 - Current
Accounting Associate
Aviva Systems Biology
01.2021 - 11.2023
Credit Specialist
WAXIE
06.2014 - 02.2021
Bachelor of Arts - Child Development
Point Loma Nazarene University
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