Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pilar Figueroa

Toronto,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Passport Clerk

ESDC
Mississauga, Ontario
08.2022 - Current
  • Receive and verify data entered into computer system to ensures accuracy of all data recorded.
  • Verifies passport applications to ensure completeness and authenticity of documentation proving Canadian citizenship.
  • Reviews identity documentation of applicants for accuracy and validity. Collects fees, prepares envelopes for delivery to the post office or other carriers as needed.
  • Maintained an organized work area by filing paperwork properly and disposing of confidential information securely.

Sales Assistant

Aube Studios
Toronto, ON
07.2021 - 07.2022
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Accepted and completed cash, check and credit card payments.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Census Enumerator

Service Canada
05.2021 - 06.2021
  • Organized, managed and tracked survey responses in an efficient manner.
  • Communicated effectively with co-workers and supervisors regarding any issues or concerns that arose during fieldwork assignments.
  • Assisted with the development of questionnaires for the census process.

Sales Assistant

Chanel - Holt Renfrew
Toronto, ON
02.2020 - 04.2020
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Contacted customers to provide information on new and exciting products and service offerings.
  • Fostered relationships with customers to expand customer base and retain business.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Sales Consultant

Max Mara- Holt Renfrew
Toronto, ON
01.2016 - 02.2020
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Cultivated productive relationships with existing customers through exceptional follow-up after sales.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Developed key customer relationships to increase sales.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Education

Real Estate

Humber College
Toronto, ON

Associate of Arts - Graphic Design

Henri De Toulouse Lautrec
Lima Peru

Skills

  • Administrative Support
  • Ability to work individually and as a part of a team
  • Attention to detail and accuracy
  • Verbal and written communication
  • Exceptional Customer Service
  • Multi-Tasking Strength
  • Cash Handling Accuracy
  • Documentation and Recordkeeping

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Passport Clerk

ESDC
08.2022 - Current

Sales Assistant

Aube Studios
07.2021 - 07.2022

Census Enumerator

Service Canada
05.2021 - 06.2021

Sales Assistant

Chanel - Holt Renfrew
02.2020 - 04.2020

Sales Consultant

Max Mara- Holt Renfrew
01.2016 - 02.2020

Real Estate

Humber College

Associate of Arts - Graphic Design

Henri De Toulouse Lautrec

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Pilar Figueroa