JORDAN TEMGOUA DJERI
Edmundston,NB
Summary
With a proven track record at Saga Africa, I excel in restaurant operations management and fostering customer loyalty. Skilled in kitchen oversight and adept at enhancing team performance, my strategic marketing initiatives significantly boosted brand visibility. My leadership ensures peak staffing efficiency and a commitment to excellence in service and safety.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
Saga Africa
Douala-Cameroun, Littoral
12.2023 - 05.2024
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Inspected dining and serving areas for cleanliness and proper setup.
Restaurant Supervisor
Saga Africa
Douala-Cameroun, Littoral
12.2021 - 12.2023
- Prepared workstations with ingredients and tools to increase efficiency.
- Ensured that all liquor laws are observed while serving alcoholic beverages.
- Recommended measures for increasing profits or reducing losses related to food preparation processes or staffing levels.
- Inspected dishes before they were served to verify that presentation met quality standards.
- Produced detailed documentation to outline potential worker issues.
Restaurant Team Member
Saga Africa
Douala-Cameroun, Littoral
01.2020 - 01.2021
- Trained new team members on restaurant policies and procedures.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Greeted customers and provided menus.
- Operated kitchen equipment safely and efficiently.
- Prepared variety of foods according to exact instructions and recipe specifications.
Education
Baccalaureate - Electricity
Lycée Technique Bilingue De Bonabéri
Bonabéri, Douala-Cameroun06-2021
Skills
- Kitchen oversight
- Menu development
- Restaurant operations management
- Recruitment
- Customer loyalty
- Order delivery practices
Languages
French
Native/ Bilingual
English
Full Professional
Affiliations
- Football, Jeux vidéos, la lecture, les voyages
Accomplishments
- Vainqueur d'un championat de soccer
References
References available upon request.
Timeline
Restaurant Manager
Saga Africa
12.2023 - 05.2024
Restaurant Supervisor
Saga Africa
12.2021 - 12.2023
Restaurant Team Member
Saga Africa
01.2020 - 01.2021
Baccalaureate - Electricity
Lycée Technique Bilingue De Bonabéri
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