Pierre Fritz-Nel POLAS
Montreal,Quebec
Summary
- Flexible hard worker ready to learn and contribute to team success.
- Intellectual curiosity and ease of adaptation
- Serious, respectful, honest and loyal
- Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
- Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills.
- Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
1
1
year of professional experience
Work History
Service Manager
A plus Mecanique Automobile
Montreal East, QC
04.2023 - 11.2023
- Collaborated with customers to offer solutions to service needs.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Created written estimates and obtained customer consent to proceed.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Resolved customer complaints in a timely manner.
Digital Marketing Strategist
Construction SIDICO
Laval, QC
05.2023 - 10.2023
- Evaluated digital presence by product, service or brand to help define digital strategies.
- Evaluated current technologies used in digital marketing operations and recommended new solutions where appropriate.
- Searched competitive landscape to determine how to create unique, differentiated product within marketplace.
- Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
- Created proposals for service and product strategies based on marketing data.
- Directed diverse projects, website and social media optimizations, branding and content creation.
Education
Bachelor - Digital Marketing
Udemy
USA12-2022
Bachelor - Digital Graphic Design
Udemy
USA12-2018
Bachelor - Computer Science
Université Americaine Des Sciences Moderne D'HAITI
Delmas07-2017
Skills
- Customer Service
- Relationship Building
- Marketing Program Management
- Strategic Marketing
- Market Trends Analysis
- Google Analytics
- Service Promotion
- Customer Service Management
- Graphic and Media Design
- Website Design
- Graphic Design
- Advertising Understanding
- Marketing Media
- Sales Expertise
Education
Complete, Complete, Moitié Complete
Other Information
- Excellente connaissance du Français et du Créole
- Excellente connaissance de l’Anglais et de l'éspagnol
- Excellente connaissance en Informatique et de Graphique Design
- Excellente connaissance en DIGITAL MARKETING
- Excellente connaissance en éléctricité Batiment
Personal Information
- Date of Birth: 07/08/97
- Nationality: HAITIENNE
- Marital Status: Marié
Languages
English
Full Professional
French
Native/ Bilingual
Creole
Native/ Bilingual
Spanish
Full Professional
References
References available upon request.
Timeline
Digital Marketing Strategist
Construction SIDICO
05.2023 - 10.2023
Service Manager
A plus Mecanique Automobile
04.2023 - 11.2023
Bachelor - Digital Marketing
Udemy
Bachelor - Digital Graphic Design
Udemy
Bachelor - Computer Science
Université Americaine Des Sciences Moderne D'HAITI
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