Talented Interpreter with advanced conversational abilities in french and english. Maintain emotion, style and content of speaker's words in translations and familiar with deeper cultural context behind phrases.
Hi, I’m
Pierre Alexandre Laprise
Montreal,QC
Summary
Overview
9
years of professional experience
Work History
self-employedMontreal, QC
Court Interpreter
08.2021 - Current
Job overview
- Delivered real-time, accurate oral translations and interpretations for clients.
- Interpreted conference calls and other workplace communications in real-time.
- Sat in on meetings to provide members with oral translations of conversations and information.
- Identified and resolved conflicts in translation or interpretation of words or concepts.
- Translated spoken words simultaneously orally or using hand signs, maintaining message content and style.
- Compiled technical, legal or medical terminology and information used in translations.
- Adhered to ethical codes protecting information confidentiality.
- Trained other translators or interpreters in specialized field terminologies.
- Did interpretations in 3 languages, french, english and Spanish, in all directions.
stanley securityMontreal, QC
Customer Service Agent
11.2020 - 05.2021
Job overview
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Managed high-volume of inbound and outbound customer calls.
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
- Reviewed files, records and other obtained documents to respond to customer requests.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Set up and activated customer accounts.
Elton manufacturingMilton, ON
Industrial Spray Painter
08.2019 - 05.2020
Job overview
- Utilized required safety equipment and followed refinishing procedures in compliance with OSHA guidelines.
- Used power and hand tools safely and effectively.
- Cleaned and properly stored paint equipment and supplies at end of each workday.
- Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
- Cleaned and smoothed surfaces prior to painting.
- Primed, smoothed and cleaned trim, walls and ceilings to prepare for painting tasks.
- Started as a temp, and slowly made my way from assistant painter to full on painter with my own assistant.
GovacationmayaPlaya Del Carmen , Quintana Roo
Concierge
01.2015 - 01.2017
Job overview
- Answered guest questions regarding local area, facilities and amenities.
- Entered work orders for housekeeping, pest control and maintenance issues.
- Arranged special accommodations for guests to enhance visitor experiences.
- Retained knowledge of local events to offer recommendations and personal services.
- Arranged wake-up calls, dry cleaning and pet care as requested by patrons.
- Set up conference rooms with food and beverages and audio/visual equipment according to client requirements.
- Assisted in arranging for restaurant reservations and limousines upon guest request.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Built and maintained productive relationships with employees.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Took reservations from patrons by phone or online.
Education
Dawson CollegeMontreal, QC
Associate of Science from Social Sciences
07.2018
University Overview
Skills
- Records Management
- Interpersonal Communication
- Relationship Building
- Client Support
- [french, english & spanish] Fluency
- Cultural Awareness and Sensitivity
- Client Service
- Attention to Detail
- Informative Research
- Critical Thinking
- Ethical Codes Adherence
- Simultaneous Translation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Native/ Bilingual
Timeline
Court Interpreter
self-employed
08.2021 - Current
Customer Service Agent
stanley security
11.2020 - 05.2021
Industrial Spray Painter
Elton manufacturing
08.2019 - 05.2020
Concierge
Govacationmaya
01.2015 - 01.2017
Dawson College
Associate of Science from Social Sciences
Similar Profiles
Benjamin BrownBenjamin Brown
Independent Lawn Care and Snow Removal Service Provider at Self-employedIndependent Lawn Care and Snow Removal Service Provider at Self-employed
Abdul HaleemAbdul Haleem
Freelance Designer at Self-EmployedFreelance Designer at Self-Employed
Maria SebastianMaria Sebastian
Housekeeper at Self-employedHousekeeper at Self-employed