Pierre Deronvil

• Manage a dedicated team comprising Network Engineers, Senior Network Engineers, Network Administrators, Network Architects, Voice Engineers, and Junior Network Engineers
• Lead the strategic planning, implementation, and supervision of scalable network infrastructure services to support a diverse user base of over 28,000 individuals worldwide. This includes managing connectivity for 1500+ retail stores nationwide, 15+ U.S. Corporate and Distribution Centers, and offices throughout the Asia Pacific region.
• Conduct resource and project planning activities to guarantee resource allocation for upcoming projects.
• Improved team performance by providing comprehensive training and fostering a collaborative work environment.
• Lead ongoing enhancements in the Networking Team by introducing automation strategies to boost efficiency for routine operations and project execution.
• Enhance metric quality and develop reports centered on continuous improvement, encompassing the evaluation of project timelines, deployment timelines, KPIs, and the examination of SLAs for support ticket response and precision
• Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
• Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
• Develop comprehensive reports for briefings, regular weekly/monthly updates, incident analyses, and staff development progress
• Craft presentations tailored for Senior Management
• Conduct weekly one-on-one, quarterly and annual performance reviews and developed individual development plans for team members, contributing to a 20% improvement in team productivity
• Foster a collaborative and productive work environment
• Oversee the design and deployment of new network architectures, including both hardware and software components
• Ensure that designs meet current and future requirements for performance, security, and scalability
• Develop and implement strategic plans for the network infrastructure that align with the organization's long-term business objectives
• This includes forecasting future network needs, identifying technological advancements, and planning upgrades or expansions
• Prepare and manage multi million budget for network infrastructure, including procurement of hardware and software, hiring of staff, and contracting with vendors and service providers
• Ensure cost-effectiveness and return on investment for network-related expenditures
• Manage relationships with vendors, service providers, and external partners
• Negotiate contracts and ensure that all parties meet their commitments.
• Communicate with stakeholders across the organization to understand their needs and provide network solutions that support their objectives
• Ensure that the network infrastructure complies with relevant laws, regulations, and industry standards
• Keep abreast of regulatory changes and implement necessary adjustments to network policies and procedures
• Stay informed about new technologies and industry trends
• Evaluate and recommend innovative solutions to enhance the network infrastructure's performance, security, and scalability

Key Achievements:

• Directed the migration of traditional datacenter networks to a Cisco ACI architecture, achieving a 30% improvement in deployment speed and a 40% reduction in operational costs
• Led a landmark project for the migration of 1000+ corporate employees to a new Campus HQ office location, utilizing cutting-edge Cisco DNA technologies for network management, achieving a 25% improvement in network resource allocation and a 30% reduction in incident response times
• Orchestrated the company-wide rollout of Cisco DNA Center, leveraging its AI/ML capabilities to transform network operations and infrastructure management
• Championed the adoption of AI-driven analytics for predictive maintenance, reducing network downtime by 35% and achieving a 20% cut in operational costs
• Pioneered the strategic transition from MPLS to SD-WAN across the organization, covering over 1500 sites globally, which resulted in a 50% reduction in WAN costs and a 35% improvement in network performance
• Collaborating with executive leadership to align the SD-WAN project with broader business strategies, demonstrating the role of network innovation in driving business growth and operational efficiency
• Led the deployment of a CCaaS solution for a 300-seat contact center, resulting in a 40% improvement in call handling efficiency and a 35% increase in customer satisfaction ratings within the first year of implementation
• Spearheaded the strategic wireless migration of network infrastructure from Cisco Aironet to Meraki across 1200+ retail locations and 6 distribution centers, aligning with the company’s vision for a scalable, secure, and unified wireless environment
• Spearheaded the development and execution of a comprehensive spare depot strategy that reduced dependency on Cisco Smartnet contracts, leading to cost savings of 71% over 5 years.

• Develop and implement a comprehensive IT infrastructure strategy that supports the organization's overall business goals, including scalability for future growth
• Lead, motivate, and develop a high-performing IT infrastructure team to ensure operational excellence and the achievement of strategic objectives.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Facilitated cross-functional collaboration for improved decision-making processes within the organization.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Oversaw a $50M annual IT budget, optimizing expenditures through strategic vendor negotiations, resulting in a 20% cost savings while maintaining high service levels
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Foster a culture of continuous improvement, encouraging team members to seek out opportunities to enhance systems, processes, and technologies.
• Manage vendor relationships and negotiate contracts to secure the most effective solutions and services at the best price
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Ensure high availability and reliability of IT services, including the management of disaster recovery plans and business continuity procedures
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Ensure IT infrastructure compliance with data protection regulations and other legal requirements, conducting audits and adjusting as necessary
• Formed strategic partnerships and connected with potential clients to drive business development.
• Direct and oversee major IT infrastructure projects, from conception through implementation, ensuring projects are delivered on time, within budget, and to specification
• Monitor project progress and performance, resolving issues and adjusting as necessary to ensure successful outcomes
• Serve as the primary liaison between the IT department and other business units, ensuring IT infrastructure aligns with the needs of the organization

Key Achievements:

• Led the strategic development, planning, and execution of a comprehensive workforce mobility solution using the Citrix application virtualization platform
• Spearheaded the digital transformation initiative, migrating key systems to cloud-based solutions (IaaS, PaaS, SaaS) with Microsoft Azure, resulting in a 30% improvement in operational efficiency and a 40% reduction in IT operational costs
• Led a cross-functional team to scale IT infrastructure, ensuring 80x growth in storage capacity while aligning with strategic business objectives and maintaining 99.99% uptime
• Led the deployment of high-availability configurations for enterprise firewalls, significantly enhancing network security and uptime
• Championed the strategic migration from an on-premises VoIP system to a comprehensive UCaaS platform, enhancing the company's communication infrastructure by introducing advanced scalability and flexibility
• Led the development and implementation of a cloud-first strategy, ensuring alignment with global business objectives and IT standards.

• Develop and implement a strategic plan for the organization's network infrastructure, aligning with business objectives to support growth and digital transformation initiatives
• Manage the network infrastructure including LAN, WAN, internet connections, and wireless implementations
• Led the deployment of SQL and file clustering solutions, securing uninterrupted data access and transactional reliability crucial for fundamental business processes
• Managed the assignment of projects and tasks among team members, ensuring that all projects meet the specified business requirements and goals
• Directed the transition from outdated systems to advanced Cisco 4500 and 6500 series switches, markedly enhancing network efficiency and reliability essential for key business functions
• Led the comprehensive implementation of VMWare virtualization, overseeing every phase from the preliminary planning and analysis through to the deployment and fine-tuning, in sync with the organization's objectives for cost savings and increased operational flexibility.

• Administered Cisco routing and switching infrastructure, ensuring optimal performance and minimal downtime
• Managed and optimized multiple SAN storage system configurations for improved data accessibility and storage efficiency
• Configure and manage Cisco MDS 9100 Series Multilayer Fabric Switches, including initial setup, zoning, port channeling, and VSAN configuration to optimize storage networking for performance and availability
• Oversaw the deployment and maintenance of Citrix Network Neighborhood, facilitating seamless remote access and user connectivity
• Implemented network load balancing across web server farms, optimizing web application performance and scalability to handle increased traffic volumes
• Administered and maintained Microsoft Exchange systems, including monitoring, troubleshooting, and updating to ensure optimal performance and reliability
• Led the deployment of Windows File Clusters to enhance file service availability and dependability, aligning with the company's data management and accessibility requirements
• Played a pivotal role in the deployment of a company-wide VoIP system, reducing telecommunications costs by 25% and significantly improving communication efficiency
• Conducted regular network assessments to identify vulnerabilities; implemented strategic security measures to mitigate risks
• Led a team of network professionals, providing guidance and mentorship to junior staff, enhancing team competency and performance.

• Design and implement new network solutions and/or improve the efficiency of current networks
• Install, configure, and support network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP servers, to ensure stable and reliable network services
• Plan and conduct the installation of network systems, including hardware, software, and firmware updates
• Monitor network performance to determine if adjustments are needed
• Troubleshoot network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
• Configured and managed Citrix NetScaler to ensure efficient load balancing, enhancing network performance and reliability while maintaining high availability for critical applications
• Led the deployment of Citrix Presentation Server 4, successfully establishing a robust application virtualization farm that optimized application delivery and user access across the organization
• Oversaw the implementation and management of IntelliReach Message Screen anti-spam filtering and AV.