Pierre Boucher

• Kept signal strong, clear, and reliable with continuous monitoring and optimization of broadcast equipment.
• Partnered with other organizations to broadcast programs
• Supported remote broadcasts successfully uplinks and transmission equipment as needed.
• Trained staff on broadcast procedures, enhancing overall team performance and knowledge base.
• Adjusted controls on station console to regulate transmission quality.
• Developed strong relationships with vendors to negotiate favorable pricing on essential broadcasting equipment purchases.
• Streamlined workflow processes for smoother broadcasts by troubleshooting technical issues promptly.
• Enhanced broadcast quality by maintaining and upgrading equipment, ensuring optimal performance.
• Regulated volume level and sound quality during live broadcasts.
• Operated and troubleshot sound systems for various events.
• Mixed and edited audio for live and recording events.

• Implemented redundancy measures for crucial broadcast elements, ensuring uninterrupted service for viewers in case of technical difficulties.
• Maintained up-to-date knowledge of industry trends, enabling the implementation of cutting-edge technology into daily operations.
• Prevented potential technical issues by thoroughly testing all equipment prior to usage in a live setting.
• Consistently met strict deadlines for project completion by efficiently managing time and resources.
• Collaborated with engineering team to design custom solutions for complex radio systems installations.
• Enhanced radio signal quality by performing routine maintenance and system upgrades on communication equipment.
• Minimized disruptions during facility renovations by collaborating closely with construction teams to coordinate radio system upgrades.
• Increased productivity, installing and configuring new RF systems according to specifications.
• Streamlined processes, creating detailed documentation of all work performed on RF systems.
• Conducted thorough site surveys prior to installation projects, gathering necessary data to inform optimal system design decisions.
• Ensured safety standards compliance by inspecting and maintaining grounding systems for RF installations.
• Stayed up-to-date on industry trends and advancements, applying this knowledge to enhance existing systems where applicable.
• Optimized antenna positioning with careful testing and alignment to ensure maximum signal strength.

• Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
• Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
• Configured systems according to prescribed software and hardware frameworks.
• Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Optimized network performance by proactively identifying and resolving bottlenecks.
• Standardized networking equipment configurations across multiple sites for ease of management and increased productivity.
• Led the migration of legacy systems to cloud-based platforms, resulting in improved efficiency and cost savings.

• Increased productivity, installing and configuring new RF systems according to specifications.
• Conducted thorough site surveys prior to installation projects, gathering necessary data to inform optimal system design decisions.
• Ensured safety standards compliance by inspecting and maintaining grounding systems for RF installations.
• Reduced downtime for clients with proactive identification and resolution of technical issues.
• Troubleshot complex technical issues using advanced diagnostic tools and methodologies, restoring functionality quickly and efficiently.
• Assisted in the migration of legacy systems to modern platforms, minimizing disruption to daily operations.
• Optimized system performance by conducting regular hardware and software maintenance tasks.
• Coordinated efforts with vendors to obtain necessary equipment replacements or repairs at minimal cost while maintaining quality standards.

For almost 20 years, Covered technologies issues with a weekly call for help type show as part of the late night show on the Radiomedia network from CKAC montreal then to 98.5fm Montreal, the late night show was syndicated on over 78 stations around Quebec, Ontario and Maritimes,

• Walked individuals through basic troubleshooting tasks.
• Updated documentation and produced reports.
• Contributed to the development of internal tools for monitoring system health, increasing visibility into potential areas of concern.
• Developed comprehensive documentation for support processes, enabling faster issue resolution for team members.
• Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
• Served as a key point of contact for end-users experiencing technical difficulties, providing clear communication throughout the resolution process.