Pierre-Auguste Brissy
Toronto,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Biliingual Mortgage Specialist
Equitable Bank
05.2023 - Current
- Assisted clients in honoring their payments and processed payments when overdue, handling documentation such as occupancy checks, demands for lawyers, and bill payments.
- Assisted clients in arranging payment accommodations.
- Ensured compliance of all written and electronic documentation, maintaining highly organized and current data files for all client sales folders.
- Determined liability, assessed the value of claims, and set reserves accordingly.
- Coordinated and controlled the progress of files, including liaising with lawyers, adjusters, borrowers.
- Prepared and maintained reports and correspondence pertinent to ongoing operations.
- Liaised with the underwriting ; renewal and recovery department regarding claims .
- Responded to inquiries from brokers, and borrowers.
Client Account Specialist
AnswerNet
06.2022 - 12.2022
- Managed existing accounts with superior service.
- Prospected and nurtured relationships with multiple account holders.
- Collaborated with management to achieve sales targets, contributing to a 10% increase in team efficiency.
- Identified new opportunities with customers and facilitated contract renewals by proposing tailored alternatives.
Client Account Specialist
Bay Consulting Group
06.2021 - 06.2022
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Generated business intelligence reports to inform strategic decision-making.
Education
Bachelor of Arts - Economics
York University
Toronto, ON10.2022
Skills
- Proficient in English and French, with excellent oral and written communication abilities
- Effective problem-solving and strong analytical skills, capable of developing and implementing effective solutions
- Exceptional customer service skills, adept at building and maintaining relationships with clients
- Service-oriented with a positive attitude and a strong drive to succeed
- Demonstrated interpersonal skills, effective in a team environment
- High attention to detail
- Possess strong organizational and multitasking skills, with the ability to meet deadlines and prioritize tasks effectively
- Intermediate proficiency in Microsoft Office products, primarily Excel
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Biliingual Mortgage Specialist
Equitable Bank
05.2023 - Current
Client Account Specialist
AnswerNet
06.2022 - 12.2022
Client Account Specialist
Bay Consulting Group
06.2021 - 06.2022
Bachelor of Arts - Economics
York University
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