PICKTON KANGUME
Toronto,ON
Summary
Knowledgeable and highly experienced at Public Relations. Maintains calm, collected and analytical mindset in high-pressure situations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve the organization's goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Public Relations Officer
Aba Systems Limited
02.2015 - 12.2022
- Produced and distributed internal and external communications.
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Executed social media plans to create cohesive online presence.
- Communicated with media weekly to build relationships and optimize press coverage.
- Implemented content editorial calendar to plan marketing campaigns and manage content.
- Wrote press releases for routine use and crisis management.
- Coordinated press releases and handled press inquiries for the company.
- Wrote and distributed Q&A for executives to use in face of crisis.
- Coordinated media interviews with organization staff, board members and volunteers.
Team Leader/Mobiliser
Worship Harvest Missional Community Centre.
02.2018 - 06.2021
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with members through positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with members through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Created and managed project plans, timelines and budgets.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Sales Executive
Adtel Communications Limited
01.2015 - 01.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
Electrical Technician
Polysac Africa Limited
01.2014 - 01.2015
- Installed electrical conduit and wiring for power, controls, and lighting.
- Tested wiring and other system parts for electrical flow and function.
- Installed electrical wiring through conduits and holes in both flooring and walls.
- Tested, troubleshot, and calibrated equipment in shop and field.
- Obtained measurements and readings using volt and ohm meters, meggers, IC testers and dial indicators.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
- Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
- Connected electrical systems to external power sources and programmed automated control systems to protect equipment from high voltage.
- Assisted with emergency and scheduled shutdowns while performing regular electrical duties.
- Collaborated with IT department to resolve networking issues.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Worked to create safe, low-cost and dependable designs.
Education
High School Diploma -
St. Joseph's Technical Institute
Uganda01.2014
Skills
- Time Management
- Social Media Expertise
- Promotional Campaigns
- Crisis Response
- Public Relations
- PR Strategy Oversight
- Technical Issue Troubleshooting
- Brand Image Alignment
- Public Image Advisement
- Negotiation
- Quality and Compliance
- Internal Communications
- Strategic Planning
- Social Media Monitoring
- Information Gathering
Languages
English
Full Professional
Runyankore
Native or Bilingual
Luganda
Full Professional
Timeline
Team Leader/Mobiliser
Worship Harvest Missional Community Centre.
02.2018 - 06.2021
Public Relations Officer
Aba Systems Limited
02.2015 - 12.2022
Sales Executive
Adtel Communications Limited
01.2015 - 01.2017
Electrical Technician
Polysac Africa Limited
01.2014 - 01.2015
High School Diploma -
St. Joseph's Technical Institute
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