Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

PICHAMOL THONGCHUAM

Toronto,ON

Summary

Strong communication in Thai, Chinese, and English Skills and likable restaurant server in handling great dining in restaurant in the downtown area. Make the customers happy and satisfied by offering and maintaining high-quality serving standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Server

Thai Basil
04.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Inspected dishes and utensils for cleanliness.

Server

Thai Nyyom
11.2022 - 05.2023
  • Cultivated warm relationships with regular customers.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Server Assistant

Mengrai Thai
06.2022 - 03.2023
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Assisted with dining room set up prior to and after service period.
  • Processed payments for orders and provided customers with change.

Education

Diploma -

George Brown College
Toronto, ON
04.2024

Bachelor of Arts - Chinese Education

JINAN UNIVERSITY 暨南大学华文学院
Guangzhou, China
06.2021

Skills

  • Warm and Friendly
  • Menu Memorization&Menu Item Recommendation
  • Dining Customer Service
  • Server Training
  • Natural Leadership
  • Transactions and Cash Handling
  • Daily Specials Memorization
  • High-Volume Dining

Certification

  • Standard First Aid with CPR/AED Level C - March 05th 2023
  • Smart Serve - February 11th 2023

Timeline

Server

Thai Basil
04.2023 - Current

Server

Thai Nyyom
11.2022 - 05.2023

Server Assistant

Mengrai Thai
06.2022 - 03.2023

Diploma -

George Brown College

Bachelor of Arts - Chinese Education

JINAN UNIVERSITY 暨南大学华文学院

Similar Profiles

CREATE PROFILE
PICHAMOL THONGCHUAM